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March 2024 by Rebecca Jones
Love their clothes.Classic.
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March 2024 by Dillyific D
I don’t feel comfortable shopping at the Pentagon location. The people at the Tysons location are professional and super friendly. The Pentagon staff people were rude and unfriendly. They never asked me how I’m doing and they act like they don’t want to work. When I asked about another size, they said everything is on the floor. Disgustingly disappointed!
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February 2024 by Levis Cabrera Abinader
Excellent clothes,
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February 2024 by Katie Sastre
Great banana republic with helpful and friendly staff. Sydney especially helped me to find an out of stock jacket. I’ll def be back!
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December 2023 by Matthew Arnold
This store is managed and run by rude people. In the last couple months, I have visited three Banana Republic stores, 2 in Virginia and one in New York City. The other two stores were very well run - but this specific Pentagon City, I advise you to avoid. Not only are they rude and unhelpful, this shopping mall requires paid parking.
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December 2023 by Marlynn Veltri
A must visit for my husband and me. Can always find clothing for work/travel.
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October 2023 by Garick
Horrible return experience, go to Tyson’s and don’t waist your time.
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July 2023 by Marina Stoyan
My mom came to America for the first time. In our country, people just don't smile to everyone . This is not rudeness, just another culture, to smile when you really want to. But she wanted to respect the culture of America, and tried to smile at everyone back, and her smile turned out not like an American quick, but like a smile to good friends. Also in the morning we had already bought a thing there. . we went to Banana, I looked at this situation (I am a daughter). My mom smiles longer than Americans, and as soon as she turns away, two girls start looking after her and laughing. seriously? ... it became disgusting and we left. of course I will not stop going to this store, but these two go to ignore. So bad service, see how they serve you. When you come in simple clothes and when you come well dressed. You will be the same person, but the service will be different, it's ridiculous.
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July 2023 by Marielle Mariano
I usually love Banana Republic and as a company I still do. I shop online and in store. This is a review of this particular store in Pentagon City. I came at 10:06am to do a return and they were supposed to be open at 10am. I even called while sitting in front of the store. The person who answered said they were not open because the employee opening was late and still had to finish counting the registers. They said they would just be a moment. They finally opened the doors at 10:26am. Person who opened the door was very quiet, didn’t acknowledge me waiting there and seemed to not be in the best mood. She wasn’t necessarily rude but she had a sad energy about her. Or maybe she was just tired. I wished her a good morning and hope she had a good day. I was in a rush because I needed to be somewhere else at a particular time. Very disappointing and unprofessional.
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June 2023 by Eric M
I’m a huge fan of Banana Republic. I’m just 100% done with shopping in store. Every shirts, chinos, shorts, and jeans were slim fit. Not everyone wants skin tight clothing. Lack of selection is what is killing brick and mortar stores.The staff here was incredible!
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March 2023 by B Johnson
All time favorite for classic, good quality items.
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December 2022 by Damita Gabriel
Large variety of quality clothing for both men and women. Absolutely love my purchased cashmere sweater ?
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August 2022 by Hamza Mahmood
First Time ever walking into this store and Michael was really welcoming! Great customer service. Walked out with a pair of pants
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May 2022 by A'elaf Yonas
Was trying to return an item that did not fit and showed up to the store at 6:40pm and they were closed. The store states that it does not close till 7:00pm. I understand that it’s a pain to have last minute customers but we all work for a living and can only make it at certain times. Come on…
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January 2022 by A Mac
Big store, awesome collections, perfect quality.Thanks for a good service
