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February 2024 by Jan Tisch
There are things you can only get there
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February 2024 by Samantha Playpin
The Individual that works here with red braids tied in a bun was so disrespectful and rude. She laughed with her coworkers and said “ Bye yall get out “ i put down the items i had and left. She should not work here she is very rude and bad for business. I hope she is removed because i will not spend money here and i will let all of my neighbors in arlington know the treatment you receive when you come to bath and bodyworks.
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January 2024 by Jennifer Shannon
I love Bath & Body Works!
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January 2024 by Kimberly Copenhaver
I like how this company coordinates fragrances with the seasons
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December 2023 by Jannah Mujaahid
I love this atmosphere
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September 2023 by Ethan
asked for a bag, employee gave me a mean look and nodded no. and it hurt my feelings
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September 2023 by Kenneth Doo (KENN-DOO)
Always Great Sales n Their Candles Are Some of the best
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July 2023 by Selena Williams
Very helpful & made my shopping experience fun!
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June 2023 by Rose Bailey
Worst semi-annual story experience. For someone who shops this sale every year, I understand different items go on sale and are labeled. However, it’s summer and when asking for fall scents customer service was nice to get us to the proper location. Not thinking to see if there are on sale since they are fall scents in summer and the registrar I was informed they were full price. When trying to understand why fall items were pulled but not on sale the lady raised her voice as if I was attacking her. Completely uncalled for as I was simply trying to understand. In trying to get assistance from another associate I was ignored. Worst customer service experience to date.
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May 2023 by Hasan Mujaahid
Always a friendly experience. I love shopping here
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April 2023 by Merina pachhai
Loved my visit Endia who was the manger there was so pleasant and helpful, as she guided through my online purchase returns. She also helped me take some time to guide and choose a fresh sent that I was looking for, liked how she took her time and didn’t rush me either. She’s wonderful
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January 2023 by Esse Darden
4 stars from 10 months ago-- UPDATE --I recently made more purchases before the holidays. Every time I've shopped at the store I bought different products, including this visit. I realized from this one that all of their products must contain similar components that give me an adverse reaction. So when I tried to return my last purchases there were a few setbacks. Primary one being that the return policy apparently has changed from no longer being able to return things for any reason at any time. Note that I had not returned any previous purchases made because they were inclusive of candles and I'm not the type to majorly utilize a resource then seek money back after the fact. So I still have all the latest items that I bought containing whatever chemical contents; inclusive of wallflower and plug-in oil which caused my eyelashes to fall out. I explained that in the store. On top of that they did not want to carry out fully executing the return process because 1. people had started to line up but subsequently left which is of no consequence to me - first come, first serve - so when I did not allow the manager to 2. have me WAIT for a more senior manager to arrive at the store, nor to call customer service instead, still resulted in them not able to process return transaction and I only got a refund on 1 item; explanation being that it had a different receipt from the others.
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January 2023 by Bryant Hamlor (Bryant H.)
Very busy and their offerings are consistent with other locations. The merchandise was neatly presented on their display unlike some other locations.
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January 2023 by Kyle C.
I had an ok time shopping around until when I got to the register. There was an male associate that rubbed me the wrong way. Sliding my items out the way when they weren't interfering with what he had too do, it just came off as passive aggressive. An Under breath joke, I just came to get my items, and go not any bad energy. Working in customer service all should feel welcomed. That's all.
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November 2022 by Nicole M
Did you know that you can use your Victoria's Secret credit card at Bath & Body Works too!