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March 2024 by Elle A.
Awful employees. Dismissive. Bothered by customers interrupting their time hanging out with each other. I was ready to spend money, but after being treated like crap by 3 different employees, I left and spent my money at the Apple Store instead.
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March 2024 by Alexander Velasco
Very good service
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March 2024 by Scale Cars!
My experience are good with marquis davis thanks a lot for your help
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March 2024 by Amruth C
Worst customer service. They’ll be in a hurry to sell you Best Buy membership. Never ever go to this store if you value your money and time. Especially the manager, he always say our store has different rules.
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February 2024 by Lovemonger
Always fun!
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February 2024 by Zehui Liu
Very bad service!!! I came here the day before yesterday and made an appointment for yesterday's service, but when I came in during business hours yesterday I was told that there was no reliable technician available for the time being. After waiting for an hour, an employee told me yesterday that I would be prioritized today. But when I came in today, the employee was not at work and refused to provide the promised service. I must say this shop is rubbish and that is the reason why there are so few people in it. Strong resistance!
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February 2024 by Cavour Ndam
I went to Best Buy in Pentagon I had the most amazing customer service experience today. The staff were extremely very nice. Dilion helped me with my laptop, He was very kind and nice. Sadia was very courteous, kind and very helpful. Jair was great and Very Helpful. Atesede was very patient and very knowledgeable. Costa at the front lane was amazing. This is the best store I have ever been. The stuff is very very nice. Thank you Best Buy for having such a great stuff. I will definitely make this my favorite store.Sig..C.N
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February 2024 by Andy L.
I came here the day before yesterday and made an appointment for yesterday's service, but when I came in during business hours yesterday I was told that there was no reliable technician available for the time being. After waiting for an hour, an employee told me yesterday that I would be prioritized today. But when I came in today, the employee was not at work and refused to provide the promised service. I must say this shop is rubbish and that is the reason why there are so few people in it. Strong resistance!
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February 2024 by Tony Robinson
Writing to share about my awesome experience at the Pentagon Bestbuy store.I went it to get my Samsung S22 Ultra screen fixed and was greeted and assisted quickly by Syed. His friendly demeanor was welcoming. His knowledge was impressive and very helpful.To top it off the great customer service skills at this location were store wide with all of the employees. Saadia was equally as friendly and helpful. Giving me directions on where I needed to navigate to get the Geek Squad (GS) assistance my phone needed.The GS employee continued the great experience by sharing my next steps to be successful with my phone repair.Making me a happy customer.Thanks Bestbuy.
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February 2024 by YoMags “Mags”
Easy access, helpful staff, clear signage.
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February 2024 by Dorian Springs
Marquise saved my life today with the TV converter I needed that for the game tonight. He even stepped up and helped me look for not like target who just told me to look.
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February 2024 by Bryan Zemanski
Saudia was the representative who helped me with my recent purchase of a Samsung Galaxy s23 Fe and she was extremely knowledgeable friendly and helpful
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February 2024 by Levis Cabrera Abinader
I liked this best buy, very well organized and structured, I found everything I was looking for. But more importantly, the service of the people who serve there, I give them a 100 for the service.
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February 2024 by Winston P O COLE
Marquise, was super excellent with his friendly service. He went over and beyond to ensure full customer service by explaining all the features of items purchased and care plan.
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February 2024 by Tina Quick
Awesome service
