-
March 2024 by Jack Esberg
System to order is so over complicated. No way to order a drink without scanning it. No way to customize your sandwhich on the tablet. No one to help. And then they default to a 15% tip on a $15 sandwhich?? Cmon. All said, the sandwich was quite good.
-
February 2024 by Sean F
Rude customer service today. Employee, lazily leaning against the counter who couldn't be bothered to even face me, only said "use the screen" during the whole interaction. Didn't even constitute basic human manners, much less acceptable customer service. The food was okay for airport food.
-
February 2024 by Barey
Ordered an Italian sub and tater tot’s, paid 15 dollars and something, machine would conveniently not be able to print a receipt all I got was tatter tots, when I said something they wouldn’t do anything without a receipt, a bunch of
-
January 2024 by LankyO4
Employees were friendly and expedient. The guy who helped me overcame the computer console issues they were having quickly and gave me a discount without me asking for it. The food was good for what to expect from an airport deli. I got an English muffin sandwich that was a solid size. It was nice and warm, just a little room for improvement on flavor.
-
January 2024 by Nicholas DuPré
Nice and smiling faces helping at checkout. Ordered the jerk chicken Rueben. Definitely got served a peppery turkey and peppery Gouda. A true Rueben should have marble rye as well. The messiest sandwich that you can imagine. Low rating is for the lack of consideration that customers buy a sandwich in an airport so they can eat something without an available table and eat quickly. This sandwich misses the mark in flavor but if you can get some silverware and a table there is enough to split with another person.
-
January 2024 by Levi Stamper
The jerk chicken Reuben was served cold. It's supposed to be hot. Everyone should know that. So sad.
-
January 2024 by joshalex93
I ordered a sandwich and didn't expect the amount of meat they put on it.. I wish I would've taken a picture of the sandwich because when I tell you I could barely bite the dang thing due to all the meat, OMG.... Everything was fresh, moist, and delicious.
-
December 2023 by Fredericksburg Gutter and Lawn
The egg cheese and pepperoni breakfast Stromboli is to die for.Best Breakfast of the day, so farParking: Parking is super duper far away
-
December 2023 by David Wagner
Kiosk food with little help from staff. Kiosk crashed 5 times and they just want you to use the mobile app. Food tasted okay...small portion in a smashed bun, along the lines of an fast food roast beef slider but for 17 bucks.
-
November 2023 by Joshua Daily
Confusing ordering process, inattentive workers, poor service. Needs better signage to direct customers between the three different vendors. Cant speak for the food as after 20 minutes of waiting and going to incorrect (side by side) kiosks i gave up. Consider switching to a person at the register instead of a kiosk and disengaged helper.
-
October 2023 by Geoffrey Crosse
Had the Jerk Chicken at The Regan Airport. The chicken had some black pepper taste but didn’t taste like a Jerk Chicken.$15.40 a healthy amount two people can have. Two small bags of chips is $14. Would still recommend the healthy option
-
September 2023 by Justin Jauod
Burrito came absolutely soaked in liquid egg. Avoid at all
-
September 2023 by Josh Simpson
Supposed to open at 5 am. Don't count on it! It's 5:15 and I'm standing in line as they are still trying to prepare. Thanks guys. I'll just get on the plane without eating after standing in your line for 30 min.
-
August 2023 by Kevin Hsu
On Aug 22, I placed an order with my credit card and the ordering system crashed in DCA terminal 1. The employee assured that my card wasn’t charged and asked me to reorder again. When I check my credit card statement, I was charged twice… I emailed/called the customer service, but they do not respond to my refund request. Very poor service.
-
July 2023 by Lovely Tai
Fries could've been cooked longer.Staff was nice and helpful.
