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December 2022 by Brendan Epps
Bryn provides an experience. He's truly a master of his craft. As advertised, from the visit to the final product, everything about the experience is tailor to the client and their personality. Bryn takes such great care to assess client needs that my appointment felt therapeutic. His charming personality overlays his brilliance in a way that makes his expertise conversational.His patience is uncanny! Despite his extensive experience, he coached me to what I wanted instead of telling me. Unless it was a key decision point, he let me lead the selections and then explained the nuances. I felt like I was the one making decisions even though I had little idea what I was doing.Bryn communicates with the compassion of a non-condescending connoisseur. Being a student of leadership, I also highly appreciated the way Bryn cultivates a culture of psychological safety and inclusion desperately needed in society and particularly in today's organizations.
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June 2019 by Sean Cooper
Great attention to detail, high quality materials and a focused and caring proprietor. I love my BrynKeith clothes.
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June 2019 by Tomika L.
Beautiful clothing, awesome owner. Best of both worlds. Plus the new shop is conveniently located. Couldn't recommend higher. Five stars!
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March 2019 by Kenneth Long
Tux by Bryn Keith had me looking GUUUD
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December 2017 by Hasson Diggs
He is my Brother in law favorite tailor. So, my beloved wife decided to get me a blue tux for my birthday. It was exactly what I wanted. Hands down better than my Everett Hall tux I get for my wedding.
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November 2017 by Tracy Edwards
Great clothes and even better conversation! It's an experience I highly recommend for everyone!
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June 2017 by Matt E.
In July of 2016, about 8 weeks before my wedding I decided that getting a suit at Macy's wasn't for me (also the look on my fiancee's face told me that she didn't want me a Macy's suit). I used google to find a place where I could get a custom suit. This would be my first custom suit. I don't wear suits for work so this would be completely new to me. I scheduled an appt for a Saturday afternoon and showed up at Bryn Keith in jeans and a t shirt. I was nervous walking into a custom suit place in work clothes but I was treated unbelievably. The entire process was not only fantastic but a lot of fun. Bryn took the time to get to know on a personal level and no detail was too small. He asked me a lot of questions throughout the process and being new to it I kept saying "I trust you". Best decision ever. The suit fit perfectly. I'm not saying I looked better than my wife on our wedding day...but....I looked, and more importantly felt good. My wife loved the suit and also the few extras that Bryn and I (mostly Bryn) came up with. I am wearing the suit again soon when my sister gets married and I don't know what I am more excited for. Her marrying an awesome guy, or me getting to wear the suit again. Two months after my wedding my wife and I moved away when I accepted a new job. I've been meaning to write this review for months. Since I my experience at Bryn Keith I find myself wishing to go back and get other clothes from him. Not just because of their quality, but because of the experience. I truly loved my experience there. And my wife and I are forever thankful for Bryn making our wedding day even more special than we imagined. I would and have recommended this store to every man, woman, and child I meet. Unbelievable place and Bryn is an incredible person.
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March 2017 by Jonathan Lamb
Amazing People, Amazing Service, Amazing Products!
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December 2016 by Christopher E.
After far too many years of wearing disposable and awful looking buy one get twelve free Jos A Banks suits, I decided to try custom. I chose Bryn Keith for my first custom experience and I couldn't be happier. The service, fit, quality, and experience simply cannot be beat. Highly recommended!
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October 2016 by Pen Mickgavan
Sitting around the table with my friends to make my suit was like a family gathering. I loved the one on one time I got with Bryn. I really recommend this place to anyone that wants outstanding and one of a kind customer service.
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August 2016 by Donte T.
I have been coming to Bryn Keith for 3 years now and realized I had never written a review. I have been truly amazed at the quality, care, and attention to detail. I have had tuxedos, suits, and shirts made and each time they are absolutely amazing. The difference distinguishes me from suits bought at normal retail stores. The moment you step through the store, you feel like you are hanging with a old friend that knows your style better than you do. I wore a tux he made for my wedding and I had more compliments about the tux than I have ever heard for other grooms. If you go to his shop, I encourage you to let him be a designer and not just a clothier. His sense of style will perfectly blend your personality with a style that exceeds your your current boundaries. Be careful, once you have the Bryn Keith experience, you will never go back to anything not specifically made for you.
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March 2016 by Charles Bram
Years later, I still get compliments every time I wear my custom Bryn Keith Shirts. If you are feeling bold, let Bryn pick your pattern and colors for you. It worked for me!
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October 2015 by Antoine Harden
BrynKeith is bar none the best customer clothier in the area... I I always get a compliment when I wear something made by BKJ...
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March 2014 by Ron G.
I very rarely leave reviews for anything online, but use them almost everyday, is that bad? Lol. Anyway, I had to leave a review for quite possibly the best customer service experience I've ever had. Backstory: I proposed to my then-fiance, now-wife back in April of 2013 and through the course of wedding preparations, decided that I wanted to have a tuxedo made fully bespoke. (I also needed to purchase a few business suits) Years of football and weightlifting had left me with a body that is incompatible with 95% of off-the-rack business and formal clothing. So, I began sampling custom clothiers all around the DC area, and my findings generally lacked the 'Experience' I was looking for. Most tailor shops were impersonal, unreasonably priced, or both. Enter Bryn: He's extremely personable, knowledgeable, accommodating, and took his time to get to know me. The best way to sum it up is that I felt like I was talking to a friend who was doing me a favor as opposed to a business owner selling me a product. During my first appointment in November 2013 at his shop, we discussed his offerings (virtually limitless), my personal style, and then all the necessary measurements were taken. Then I threw him a curveball: I was in the process of cutting bodyfat and informed him that I'd be significantly smaller by the wedding date (March 8, 2014). No sweat, he proposed several fittings over the course of the next few months and would tailor the suit to match the body composition changes. Over the course of those months I had an initial fitting, as well as two subsequent fittings, over which time I lost size in the waist/legs and gained in the back/arms. The tux and suits fit perfectly in each stage, which I thought was amazing. Fast forward to 3 weeks before my wedding, I realized I needed a new tuxedo shirt. I called Bryn, reluctantly because it was so last minute, and asked if he could possibly get one made for me in such a short time frame. Again, no problem, I received the shirt one week before my wedding, and of course it fit perfectly. This consistent level of service and quality of clothing is why I'll be calling on Bryn to provide all of my future custom clothing needs. He's top notch.
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June 2013 by Pamela T.
I contacted Bryn Keith for an estimate on custom apparel for a vocal ensemble of which I am a member. In all correspondence, Bryn was excessively thorough and accommodating, willing to go the extra mile to make sure we would be getting exactly what we needed, and the prices he quoted were excessively fair for custom clothing. However, what impressed me most was Bryn's response when I informed him that we would not be able to follow through with a purchase, despite my intentions otherwise. I was mortified to deliver the news, but Bryn assured me that all was well and he looked forward to opportunities in the future. And he meant it. No judgement. Complete understanding. It is a rare and wonderful thing to be treated so well. I plan to use Bryn Keith for all of my custom clothing needs and encourage my friends to do the same. Character and quality are the benchmarks here.
