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November 2023 by Julian Pagliuco
This was the only place in Arlington that would help me fix my Fiberglass Fairing for my Harley Davidson. Dropped it off Friday and it was done by Tuesday. Wasn’t a big job, but thanks to Jonny I was able to fix my bike. They fixed the fiberglass and painted it perfectly. Thanks again Jonny.Service: Body & Trim
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August 2023 by Susan S.
No! I sent this guy a picture of my damage on my car and waited for him to respond. Nothing! Not even a courtesy text or email or phone call saying yes or no can't do it communication. Guess he didn't need my business. Terrible customer service.
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August 2023 by Mia Smyser
Very unreliable. Told us our car would take ~10-14 days and it took a month. Every time I called they would be dishonest and give me the impression I would get my car back within a day or two. Then would come up with another excuse. Also one person would tell me everything was ready and then another person would tell me it was not.Also, returned my car to me (for bumper and headlight work) with the door panel not properly installed and then took 8 hours to fix it when I brought it back to the shop.I would highly recommend going elsewhere or preparing to spend a lot of time without your car and on the phone figuring out what is going on with your car.Adrian is nice, but very unreliable.
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August 2023 by Sander Moore
If you’re looking for an auto repair shop with professionalism, C&G auto repair shop is the place to go!Not only was the insurance coordinatorMs. Judy attentive with my case she went the extra mile to make sure the process went smoothly.My car needed a paint repair job and I am amazed on the talent and dedication I experienced.I highly recommend this shop!
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August 2023 by Erica Froyd
Yudi at the front desk took care of everything beautifully! She dealt with the insurance company after I had messed up the initial process. She ensured that the $500 deposit I had paid went toward the deductible so I didn’t have to pay extra. And the car was ready when she said it would be and looks great! Yudi communicated very clearly and so I never worried! I’ll be recommending C&G to others. Alex was great too!
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August 2023 by Andy Lim
Cosmetically, they did a good job.However, in replacing the front fender as part of fixing the car cosmetically, they did not properly wire the front radar sensor and broke it. They just told us to go into the dealership because they said that "it will be a simple fix", but they completely messed up the wiring internally (as written in the diagnosis from the dealership). This shows there's a big lack of expertise in working with the insides of a car from this place. We consider this a lesson learned and won't be going back here. There was no mention of reimbursement on behalf of this mistake.
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August 2023 by Jessica Hernandez
Great service! Brought my vehicle to C&G auto body for repairs and a paint job. The paint job exceeded my expectations, my car looks brand new! Definitely will be coming back if needed.Services: Steering & suspension repair
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August 2023 by Mary Johns
We had an accident while out of town and reached out to C&G to see if they could help us as the body shops our insurance recommended were unavailable to assist us for several weeks. C&G's staff helped us arrange a tow truck and began immediately working with our insurance agency. Our insurance required that we use salvaged parts which Gerson capably sourced, submit multiple addendums to our insurance when necessary. Both Gerson and Udi helped keep us informed on the progress of our parts as we were in a hurry to head back home. Despite a number of obstacles C&G worked to get our minivan back up and running.
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July 2023 by Amin aminullah
I bring my car to this shop for all my mechanical repairs and I have never left disappointed! Very experienced technicians and friendly staff. They always make sure to recommend anything needed and talk me through what exactly is going on with my vehicle. This last time I brought my vehicle in, I knew I needed to replace my rear tires because of my last visit, the technician recommended by the next service they needed changing and they were correct! Placed an order for new tires and they had them ready for me the next day! Very fast and efficient! I would definitely recommend this shop for all your mechanical repairs and also bodywork repairs! Two in one. This is the place to go.
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July 2023 by Inayat Omar
Amazing people with great service. The service reps where good with there communication. "QASIM" the mechanic was able to pin point the problem fast & was even able to fix it faster... This is a great place to go to & would recommend them to anyone!
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July 2023 by Hassan Akbari
This place was a nightmare! Every time I took my car to this place something wrong happened to my car afterwards. One time, they replaced one of my tires, after which the car started to drift to the side. I took the car back to them and we drove the car together. The mechanic was like "no, the car does not drift!", to which I responded "are you kidding me"; Then he said something like "oh yeah, I see"! They inspected the car and decided that the suspension needed to be changed (a $2000 repair). The next day, I talked to another mechanic over the phone just to compare their rates. To my surprise they said in their opinion the problem was with the tire, not the suspension. I took the car to them, they switched the tires and the car started drifting to the other side, proving their point. I took the car to Mr. Tire. They figured out that the problem was the tire in like 30 seconds! My original mechanic could not figure it out!!! Mr. Tire replaced all the tires and the car was just fine.I do not understand the high rating for this place! I know I will never go back there again!
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July 2023 by Hassan A.
This place was a nightmare! Every time I took my car to this place something wrong happened to my car afterwards. One time, they replaced one of my tires, after which the car started to drift to the side. I took the car back to them and we drove the car together. The mechanic was like "no, the car does not drift!", to which I responded "are you kidding me"; Then he said something like "oh yeah, I see"! They inspected the car and decided that the suspension needed to be changed (a $2000 repair). The next day, I talked to another mechanic over the phone just to compare their rates. To my surprise they said in their opinion the problem was with the tire, not the suspension. I took the car to them, they switched the tires and the car started drifting to the other side, proving their point. I took the car to Mr. Tire. They figured out that the problem was the tire in like 30 seconds! My original mechanic could not figure it out!!! Mr. Tire replaced all the tires and the car was just fine. I do not understand the high rating for this place! I know I will never go back there again!
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May 2023 by Doris Espinoza
I just had to share how amazing this auto body and mechanic repair shop is! I've been bringing my Honda Civic to them for years, and I always leave feeling so grateful for their outstanding service.The team is incredibly friendly and knowledgeable. They take the time to explain any issues with my car and walk me through the best solutions for fixing them. I never feel like I'm being taken advantage of or that they're trying to upsell me on unnecessary services. They genuinely care about their customers and want to make sure we're happy with the work they do.Speaking of the work they do, it's top-notch! They use high-quality equipment and parts, and their attention to detail is impressive. I feel confident driving my car after it's been serviced by them, knowing that everything has been taken care of.Overall, I highly recommend this auto body and mechanic repair shop to anyone looking for friendly, reliable, and high-quality car maintenance. They truly deserve five stars for their exceptional work and outstanding customer service!Services: Brakes
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May 2023 by Doris E.
I have been taking my Honda Civic to this auto body and mechanic repair shop for years, and I am continually impressed by their exceptional service. The team is knowledgeable, skilled, and always goes above and beyond to ensure that my car is running smoothly. They are friendly, professional, and take the time to explain any issues and the best solutions for fixing them.The quality of their work is outstanding, and I always feel confident driving my car after it has been serviced by them. They use top-of-the-line equipment and parts, and their attention to detail is unmatched. I appreciate that they are transparent about pricing and never try to upsell me on unnecessary services.Overall, I highly recommend this auto body shop to anyone in need of reliable, trustworthy, and high-quality car maintenance. They truly deserve five stars for their outstanding work!
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March 2023 by Sheri S
Thank you all for completing the bodywork on my vehicle. It looks like new on the inside and outside.I can tell by craftsmanship you all put a lot of care into ensuring the vehicle repair was done right. Thank you Adrien for all of your help!Services: Steering & suspension repair
