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January 2024 by michael a
Donuts were stale, did not provide extra milk or cream for
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November 2023 by mdteletom 1
How hard is it to get an order of a coffee with cream and sugar, a toasted plain bagel (since they don't have any other kinds) and strawberry cream cheese right? Apparently too hard for the people working here. Why offer sugar at all when on the counter are all the sweetener options anyone could want, except they don't have any stirrers. They gave me the coffee, said they had to toast the bagel. They didn't even bother to wrap the bagel in wax or tissue paper like most places do, they just put the bagel in a bag and gave me the wrong cream cheese. This is simple stuff. Imagine how bad they would be if they had the whole menu to work with.
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October 2023 by Google user
How hard is it to get an order of a coffee with cream and sugar, a toasted plain bagel (since they don't have any other kinds) and strawberry cream cheese right? Apparently too hard for the people working here. Why offer sugar at all when on the counter are all the sweetener options anyone could want, except they don't have any stirrers. They gave me the coffee, said they had to toast the bagel. They didn't even bother to wrap the bagel in wax or tissue paper like most places do, they just put the bagel in a bag and gave me the wrong cream cheese. This is simple stuff. Imagine how bad they would be if they had the whole menu to work with.
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October 2023 by Nilesh Parikh
Good service and coffee was
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September 2023 by Alyssa K.
Dunkin never disappoints except at an airport. It's amazing to think that I would have to wait 25 minutes or more in line to get a cup of coffee. I had to leave the line which by the way was crossing through regular traffic in the airport. Why can't they put stanchions up so that the line doesn't interfere with the traffic flow? Doesn't make any sense to me. Anyway, I missed my coffee today unfortunately
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September 2023 by Aaron Rich
4am opening is more of a guideline at Regan Airport. No place that said they opened at 4am actually opened at 4, more like 5ish. And when the coffee places, like Dunkin, finally did open, they didn't even have all they needed. No supplies for lattes, macchiato or anything other than black coffee and stale donuts.
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September 2023 by Rachelle W.
Donuts were at least a day old, stale dry and butt nasty. This place needs to shut down or get new ownership
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September 2023 by Henry Melville
Two stars is appropriate.
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August 2023 by Young Cesse
They closed early even doe I have been told by their team that they close at 8
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August 2023 by JustChris Cole
They literally NEVER have everything or even most things on the menu. Worst location I’ve ever been to. Whether it’s missing whipped cream or the toppings or the flavors. They need a refresh or to close. Being one of the only options open early it’s
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August 2023 by samuel8248
Stopped for some small donuts and a iced coffee. Short waiting time, convenient location and everything tasted good..
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August 2023 by Steve Y.
Iced coffee (hazelnut) was perfect for today's trip. Friendly clerk at counter. Convenient and not too pricey for an airport kiosk.
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August 2023 by Myung
I went to this place at 6am. Employees are smiling and super friendly!
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July 2023 by liltony5
Stopped in the terminal at this location as I was catching a morning flight from Reagan. I was concerned when a lady in front of me in line asked what type of donut a particular one was, and the lady serving her just shrugged and said, "I don't know." I feel like you should have a grasp one what donuts you are serving to customers, especially when this small stand only has a handful of flavors. I ended up getting a donut that was below average. You could tell it had been out for a while and lacked flavor. Overall, would go elsewhere in the future.
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June 2023 by Ken M.
Service is fast, when folks order uncomplicated beverages otherwise if they order "add just a little of..." they are just not prepared for these things. Competent staff, no one in a hair net and not all wearing gloves. One thing I was hoping for was a breakfast sandwich, but they don't serve those here. Line was 13 people long, and no second cashier stepped up till a customer asked them for service! Tables in the area had plugs and usb ports which is helpful. Napkin dispenser was jammed until I started to open it, then the attendant noticed and fixed it. Over all, clean environment and good coffee, slow service.