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January 2024 by Kristi Orsted
Richer Cadima, his mechanic staff and desk staff are outstanding and so Very helpful with any questions and concerns you may have regarding your vehicle! Please visit his shop!!?
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December 2023 by Dont Display
Got what I hope was an actual alignment from this place. First, they serviced it somewhere else without even telling me. I was told it would take one hour, took about three hours and 40 minutes to finish. Didn’t even receive an alignment printout
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September 2023 by Chemen Ore
I keep going back to Frontline service, be it emissions inspection, car repair, tire replacement. Richard, the owner, is a great person and the staff is friendly. They take care of your needs as quick as possible. Richard responds to texts fast enough too. My car has needed a heavy repair. They accomplished it beyond my expectations. It is well and running. I am very happy with the whole experience. Thank you!
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July 2023 by Brendan G.
Service itself was fine, but I went back 3 times for one service which they told me would take longer than it would. It wouldn't have been a big deal but I moved my schedule around to have it done w/o interrupting things. Biggest issue was that when discussing pricing he never wanted to give a full estimate on price. Instead he decided to tell me it would be hourly since I had my own parts (one of which we had a full conversation about and upon his insistence that the part would possibly cause a holdup if it wasn't good when taking the old one off got a new one). The job was said to take up to 2 hours and took 1. When being invoiced initially was billed for 2.3 hours when we never discussed it taking longer than 2 w/ the parts. I was told I would still be charged for 2 hours even though it took 1 and that I "signed" their pricing sheet. The $$ was written down after I put my name down and never actually signed the sheet afterwards. Not usually one to review but this is just bad business. Be upfront or at least don't lie.
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July 2023 by Kaley N.
Keep in mind that their hours are wrong. Their website and business on Google says that they're open at 7:30 AM, but I showed up at 8 AM and they were still closed and no one is answering the phone. I love a wasted morning.
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May 2023 by Derek Dela-Cruz
I just left Frontline. I had a wonderful experience speaking with Noelia at the front desk and her husband Richer who is the man n mechanic. I cannot recommend this business enough to those in need of service to their vehicle.
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March 2023 by Y X
Such a great place! I had my rear wheel bearings replaced. Old parts were rusted and difficult to remove but Rich and staff did a fantastic job! Very efficient work with quality. I’m impressed.
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February 2023 by Antonio Lane
I want to say that Frontline Auto Plus is an amazing place.I just arrived in Virginia and started having issues with my vehicle. I looked online for a reputable shop and found Frontline. Richer was very knowledgeable and thorough, he explained what was happening and the course of action best suited for the situation. The mechanic, Javier did an amazing job and made me aware of other issues I will need to address. I appreciate the respect and continued commitment to excellence. I also want to thank Teresa for processing my paperwork and keeping me updated. I would highly recommend Frontline Auto Plus.Service: Transmission replacement
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February 2023 by Mimi Brown
As a woman I often feel bamboozled by mechanics however I was recommended to this spot by a personal friend when I pulled up I was greeted right away which was nice I was able to obtain all services needed with the best of customer service and understanding. I'm very pleased with the service. My car is running great and I'm a happy customer. I would recommend this place for a no hassle experience. Richer Cadima is the GM who personally helped me. If I could give more than 5 stars, I would!Services: Auto brake repair
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February 2023 by Yin Xu
Such a great place! I had my rear wheel bearings replaced. Old parts were rusted and difficult to remove but Rich and staff did a fantastic job! Very efficient work with quality. I’m impressed.
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February 2023 by BuffCurry813 Turner
Richard was an excellent mechanic. Richard was a professional and helped me thoroughly. I needed an Emissions test for my car and I had taken my car to 4 different mechanics and they wouldn't even tell me what the entire issue was and that was very furstrating. I went to Richard and he took an extra 10 minutes to see that my computer in the car was malfunctioning and he instructed me to drive the car and not turn it off. Richard's method worked and I was able to pass Emissions! Richard saved me so much money and time. Richard is the mechanic you need to see!
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January 2023 by Allison Brotherton
Everyone that worked here was very nice! I needed help with something very simple on my car and I showed up without an appointment and they helped me right away, kindly walked me through everything, and also didn’t charge me. I will certainly be returning for any future car repairs.
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January 2023 by Ivan Lopez
I highly recommend Frontline! I took my car there and was extremely satisfied with their customer service, explanation, transparency, and service on my car. I never got the impression that they were trying to cheat me or make an extra buck. Richer (the GM) was super helpful and gave me advice on future services and how I could save cost. This shop is small, family-owned/ran, quick with their service, and much more affordable than other shops I've been to. I've been to many shops in Arlington/Alexandria and I'm so glad I've found Frontline. I highly recommend!Services: Brakes
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December 2022 by Vknservices Llc
1) poor diagnosis experience, needed to improve, after pick up the vehicle; the leak of engine oil is still there.They refund my money for their mistake, but always get a second opinion.I don’t have a bucket of money to just give away every time you make a mistake…Good luck , needed to improve and trained your mechanics better …My recommendations.Services: Transmission repair
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November 2022 by Alex Herron
Second year in a row that I had an appointment for an inspection and Richer—the only one who can do the inspections—shows up 2 HOURS late. If you insist on doing business with this place, I'd recommend either not setting an appointment before noon, or just not showing up until noon yourself.I ended up driving down the street to Metro Motor at a Liberty gas station and they got me right in.