For those who wanted to rent EV here because of the cheap price, DON’T! They charge the EV to 100% before you rent and there is no EV charger in/close to the parking lot. So the additional 35$ electric fuel fee is guaranteed. Otherwise, the rent and return processes were smooth.
September 2023
Horrible. Had a reservation and Presidents Circle and arrived and there are no cars. When asked about the "Car Available Guarantee" the agent said I am guaranteed a car but there is no guarantee when we will get the car. Avoid this rental company at DCA at all costs.
August 2023
Despite reading all these 1 star reviews, our experience at Hertz this morning was flawless. Quick and easy at the counter, straight to the point employees and a nice clean car in return. This facility does NOT deserve all these 1 star reviews. Have the required cards and documentation and there will be no issues.
