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March 2024 by LaMonté Willis Jr.
Great service and atmosphere! The staff are welcoming and insightful when it comes to picking the perfect flavor/combinations and toppings. Be prepared the line can get LONG especially in the Spring/Summer but it’s totally worth the wait!Vegetarian options: There are typically at least 2 vegan sorbet options here and they’ve also recently introduced a non-dairy banana based soft serve.Parking: Large paid parking lot with two entrances attached to the mall. $1 for the first 3 hours.
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March 2024 by HMA M
I’ve been going to Ice cream jubilee for over a year now and 3/15 (night) was the first time I’ve received extremely bad service to the point of writing a review.Also, don’t advertise flavors saying they are ready to be scooped when they haven’t even reached the store yet.
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March 2024 by Tony R
Showed up at 840pm and no one there. Ice cream looked old, like it melted and was refrozen! Do not recommend!!!
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February 2024 by Kei
Great ice cream and great service. The seasonal offers are cool. The permanent ones are exceptional.
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February 2024 by K. Antonio Wright
I loves Ice Cream!
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February 2024 by Salomon Fuentes
So, I came to get Ice Cream Jubilee today, and let me tell you, it was a bit of a mission. After getting lost for a good 15 minutes and battling it out for a parking spot, I finally stumbled upon this hidden gem.But let's talk about the real star of the show - the Seasonal Mega Mango Sorbet. It was like a taste of pure summer in a cup. Seriously, it tasted like they'd somehow managed to freeze actual mangoes without adding anything else to it. It was insanely delicious.And as if that wasn't cool enough, I also got a lucky red envelope with my order.Ice Cream Jubilee may have been a bit of a challenge to find, but it was totally worth the adventure. I'll definitely be back for more mango sorbet!
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February 2024 by Clint McKelvey
Ice cream is high quality, though very
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February 2024 by Tristam Osgood
Encountered an incredibly rude employee managing the store last night (2/8).Arrived at 8:59 with a closing time of 9 PM. Understandably cutting it extremely close but still within the operating business hours of the location.Employee had already "put away all the tongs" and was on her Airpods having a separate conversation with someone else where she did not want to be bothered.Her behavior and lack of effort/customer service did not make me want to come back and visit the location again
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December 2023 by ----
The two times I got ice cream here, the workers were great and helpful. Unfortunately, the ice cream itself is just so so. It melts quickly and tastes.... syrupy? I like ice cream I can almost chew. Poorer quality ice cream usually has too much air in it, thus causing the ice cream to melt. I want to support local businesses, but not sure Jubilee is the one for me. :(
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December 2023 by Kevin B. C.
I just patronized Ballston Quarter's food court area with my 3 year old son. Unfortunately, the cell service is very poor in the food court area. I asked the staff at Ice Cream Jubilee to use their Wi-Fi in order to communicate with my wife to plan our next move. My son and I had just ordered pizza at Turu's, and were planning to get ice cream here after finishing lunch. However, Jubilee told me they would not let me use their Wi-Fi because it is only "for customers", regardless of any plans to potentially get ice cream after lunch. They were very dismissive and unwilling to compromise on the fact that I did had not purchased ice cream at that very moment. We ended up going to dairy queen :)
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November 2023 by Rockell Winston
I love the environment that they have created inside the ice cream gets an A+ it was delicious and I will definitely be back soon.oh and I’m bringing
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September 2023 by John Smith III
Nothing beats ice cream on a hot day! Today wasn’t a hot day, but we still wanted ice cream. Popped over to Ice Cream Jubilee for a special treat. Grabbed a double scoop of strawberry in a waffle cone, my son wanted birthday cake with rainbow sprinkles. My wife grabbed a double scoop of ice cream as well. Staff was friendly and fabulous! Allowed us to try a sample or two before making our choices. Awesome adventure with scrumptious food. Enjoy!
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September 2023 by Justin Justin
Though maybe a bit pricey, the ice cream is great! Unique and such tasty flavors!And Jess who works there is beyond helpful and friendly and patient!!
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August 2023 by Freckles
They were soo nice and very polite. The ice cream is amazing!! They allowed me to sample a few flavors but I ultimately went with banana bourbon.
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August 2023 by Jalen Watkins
The best ice cream I’ve ever had. Exceptional customer service & friendly. I will definitely be back !!!
