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December 2025 by Zack Ahad
Was able to get me to my mechanic shop so my vehicle could be repaired. Prompt, professional, helpful staff. Would recommend 10/10
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October 2025 by Erin Kenney
I get flat tires ALL the time because I am always driving for work on 495. Let’s just say potholes are not my friend. I have had HORRIBLE towing in the past and this was so amazing. I was connected immediately with their office and then the dispatched technician. Marcus was professional, helpful, personable and timely. Thank you so much! He even gave me one of those window hammers to keep in case of emergency. 10/10.
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October 2025 by James Goodwin
Awesome Tow Company!!! Great Customer Service and was very helpful !!!
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October 2025 by Digi Cal
After being denied by two other towing companies due to how low my car was and waiting three hours, Brandon from Prestige Towing showed up and handled everything in under 30 minutes. He knew exactly what to do, was incredibly professional, and made the whole experience better overall. Thank you Prestige and thank you again Brandon!
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August 2025 by Thomas Coyle
Last month a driver for the company rear ended my car. As I stupidly did not have my phone on me, I relied on their driver to text me their information. He didn’t. When Amro the manager called me he tried to get me to not go through their insurance company. Once he realized that I had little proof of the accident, Amro proceeded to ghost me and when I did finally contact his insurance he lied about the whole thing. Do not trust this company.
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August 2025 by Charlie Tierney
Broke down called insurance been sitting on the side of the road for three hours they never showed up
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July 2025 by Ed Mengel
Fast service. Price up front. Pay with Zelle. Great experience!
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June 2025 by Elizabeth
Efficient service! They were very helpful during an emergency towing situation and made the process as seamless as possible. Pleasant staff to communicate with as well. Thank you again.
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June 2025 by Stephanie Sherline
Just had to have my car towed. Lucky for me, Johnny, with Prestige Towing & Recovery in Arlington, came to my rescue. Not only did he get to my car in a timely fashion - he was also so kind, patient and professional. I will be sure to use Prestige - especially Johnny - should I find myself needing a tow in the future!!
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June 2025 by Abe's Audio
Omer was very helpful. Game me a great price to tow my car from dc to Fairfax - would recommend prestige towing to my friends and family
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June 2025 by Ibrahim A
I had to take a moment to recognize the incredible service I received. My car broke down unexpectedly late at night in an unfamiliar area, and I was honestly stressed and unsure who to call. I took a chance on Prestige and I’m so glad I did. From the moment I called, they treated my situation like a priority. The dispatcher was kind, patient, and reassuring, and the driver arrived faster than I expected and fully equipped and ready to help. But what really stood out was how far they went above and beyond. The driver didn’t just tow my car, he helped me push it out of traffic, offered to call around for nearby mechanics, and even made sure I got home safely. In a world where customer service is often rushed or cold, Prestige Towing made me feel like I mattered. They didn’t treat me like just another job, they genuinely cared. If you’re ever in a bind and need towing or roadside help, this is the team you want to call. Thank you to the entire Prestige crew, you really did the most, and I’m beyond grateful!
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June 2025 by fethi yousef
Johnny doing a great job he came on time and delivered. Very friendly
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June 2025 by Abdul Baqi Hoshmand
My car had issue with battery and ask for road assistance. Mr. Johny came in and towed my car to the mechanic shop. He was friendly and he helped to get back on the road. Thanks Johny and appreciated.
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May 2025 by David Jones
I had an excellent experience with Prestige Towing & Recovery, especially thanks to Marcos Montiel, the tow truck driver. He was incredibly professional, kind, and went above and beyond—he even dropped me off at home before delivering my car, which was just a short distance away.
That level of service is rare these days. Truly gracious and helpful—Marcos deserves major recognition. If you’re in need of towing services, I highly recommend Prestige and hope you’re lucky enough to get Marcos!
David
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April 2025 by Chris Kang
Great service — fast pickup, polite, and good price!