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November 2023 by Moises Contreras
Lawrence was amazing, made the while process easy and fast. He answered all my questions and even told stories making me feel like family and not just another customer. If anyone needs a new mattress am sending them to him.
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November 2023 by Chelsea Vajda
I have never had a more pleasurable customer experience than I have at this location. Lawrence is exceptional. He is extremely knowledgeable about mattresses and committed to finding the right fit for your needs. I unfortunately had a difficult time finding the right one, but their flexible return program allowed me to try another option. Lawrence was extremely diligent about helping me find the right fit. The Manager was also very helpful in meeting my quite complex needs. I highly recommend this location (and asking for Lawrence!) You will not be disappointed!
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November 2023 by Katherine Johnson
We had an exceptionally great experience with Lawrence shopping for our new mattress!! He was super knowledgeable, took his time answering our questions and did not rush us, and allowed us to test as many mattresses as we wanted to find our perfect fit. Definitely ask for Lawrence for a superb experience and to pinpoint what you’re looking for in a mattress!
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November 2023 by Nancy Tolentino
James was an amazing salesperson!! He is very patient, very informative and so outgoing. I highly recommend coming to this place and having him as your salesperson.
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November 2023 by Adriana G.
Lawrence was extraordinary! My first time experience purchasing from mattress firm was one for the books. From the moment I walked into the store, Lawrence greeted me with a warm hello and smile. He listened attentively to what I was looking for and allowed me the opportunity to fully express my budget, expectations, and concerns when it came to purchasing a mattress. Together, with this experience and knowledge, Lawrence helped me navigate the mattress world and find the perfect mattress for me. I truly appreciate his honesty and transparency throughout the process! I am extremely happy with my mattress! Thank you, thank you Lawrence for all your help!
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November 2023 by Alexis Smith
James T. was great! He was able to help us find a mattress suitable for me and my fiancé and was very patient during while we looked around the showroom. I can appreciate sales associates that don’t pressure you into buying anything. James’ knowledge of the mattresses was extensive and he really paid attention to our comfort and budget needs. I highly recommend this location and James!
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November 2023 by Tracy N
Lawrence was super helpful, efficient, and enthusiastic in finding me a new and comfy mattress! Made sure I was getting a quality mattress for a very reasonable price. Would recommend this store and his service :)
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November 2023 by Sarah Peterson
Lawrence was so knowledgeable and helpful. In less than an hour he had me on the perfect bed. I'm so excited to get my new set up delivered and start improving my sleep.
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September 2023 by Rachel Preston
I came in to make my first mattress purchase and Lawrence was very knowledgable and friendly! He made the mattress buying experience easy and enjoyable.
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September 2023 by Sheena Berry
Lawrence was wonderful. He had supreme knowledge in all of his products including an awareness of what was in stock. He exercised patience and never made me feel unwelcome in the store. He went above and beyond to fulfill my request.
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September 2023 by Anne Cassity
Best to purchase mattresses, box springs, etc etc. also, the service was impeccable. Wish I could remember the name of the gentleman who helped me this morning at the Baileys Crossroads store. He was just fantastic!
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August 2023 by Chrisi Rogers
Lawrence at the Bailey’s Crossroads store was AMAZING. He made me comfortable, gave me ideas based on my sleeping style. He let me try a bunch of mattresses, he left me alone to lay and see if I liked them. He answered questions. I’m excited for my new bed to be delivered on Thursday!Go see Lawrence!
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June 2023 by Olivia Yeagle
Mattress Firm made getting a mattress easy and stress free! Their high quality mattresses are sold at such reasonable prices. The service that I received by the sales associate named Lawrence was some of the best customer service I’ve had in years! He was great and very knowledgeable of the mattresses, and he took time to listen to the customer staying within their price range. If you need a mattress anytime soon go to Mattress Firm and ask for Lawrence! You will not regret it!
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June 2023 by Ron Ahmay
Bruce “The Mattress Guy” was amazing!! He educated us and gave us a ton of options! He gave great customer service and helped us find the best mattress for me and my boyfriend. And we have completely different taste in mattress! But somehow Bruce being great at his job found us the perfect one for us! He definitely made the experience pleasant and memorable!!!!! I never knew I could have such a great experience shopping for a mattresses! Thank you Bruce for everything! And Mattress Firm should be proud to have such a great sleep expert as Bruce!
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June 2023 by Frishta Daud
We are very satisfied with our purchase. Tim went above and beyond to understand our needs and made it work. He was extremely patient and knowledgeable. They also offer great mattress deals. Highly recommend this mattress store.
