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September 2023 by aa p.
We worked with John Masci and his team for our new home purchase. Not only did he offer us the best interest rate but he provided us with impeccable service from start to finish. John and his team are organized, thorough, and professional. He responded quickly to all communications and he ensured that our loan closed timely and smoothly. We highly recommend John and his team for any of your mortgage needs!
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August 2023 by Roberta Storey
Great customer service!
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May 2023 by C C
Great service from Rosie with my account today! Good CD rates
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May 2023 by C Leo
Great service from Rosie with my account today! Good CD rates
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June 2022 by Michael C.
Sarah at this location was incredibly helpful. I very rarely have to physically go to the bank, but she personally made my trip very useful and helpful. She's really great
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May 2022 by Tina A.
John helped me refinance my mortgage and came through with a great rate and wonderful service! He was very responsive, explained all of the costs and fees. Paperwork was all online and the system prompts you through each step so you won't miss a beat. The process was smooth and we closed fast! I highly recommend John!!
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April 2022 by Rachel S.
John Masci and his team were wonderful to work with on our new home purchase. John got us an incredible mortgage rate, just as rates began to increase. He and his team were in constant communication throughout the process and John sent us weekly video updates talking through all next steps. I would definitely recommend working with him and his team.
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March 2022 by Jeremy A.
We looked John up when planning to refinance since he'd helped with our first mortgage. We were looking at multiple companies and John gave us some good free advice, and we ultimately decided to go with him for the refinance. He and his team was very responsive and informative, and helped us get a good value and overall great experience!
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February 2022 by Tim S.
I know several mortgage brokers and John is clearly the best. You will end up with the best terms through his his volume and low margin approach. It was very easy to apply and upload documents through the D&K online interface and John and team are on top of everything. Highly recommended!
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January 2022 by Scott S.
John Masci has done several successful loans on my behalf. Not only are his rates always very competitive, but I don't have to worry about the deal getting closed or last minute headaches. John is approachable and can explain the approval process and important financial components in a straightforward manner. His underwriting department is top notch and has closed deals efficiently. Bottom line is John cares about each transaction and makes sure whether it's a Buyer or a refinance, the client is well taken care of to ensure a smooth transaction. Oh yeah, he also makes the best cookies on the planet and gives them out to clients. Between the service, rates and cookies....it's a no brainer.
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June 2021 by Jane A.
Doing a refinance with John was really easy. He's extremely knowledgeable and he and the team are quick, responsive and provide thorough information. Highly recommend for your mortgage needs.
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June 2021 by Asia L.
John Masci and his team were amazing. This was our first time buying a home and they were super responsive and flexible with trying to meet the seller's needs in terms of fast turn-around time. They have an app and guide you in an clear step-by-step way of what paperwork you need to provide. We appreciated how John was always available to us for questions or concerns at any time and provided great advice. We highly recommend John and team! Also have to say he makes the best chocolate chip cookies too.
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May 2021 by Michael G.
Stay away from M&T Bank, in general, and specifically the one located at Glebe and Lee Highway, Arlington. After their failure to send me requested checks after a two month delay, they finally did and then deducted $19.00 from my account for the check order. This M&T bank never told me that there would be a charge for checks; in fact, prior to opening the account, I asked if there was a charge for checks for which the staffer replied: "no charge." Now, $19.00 is not a large amount of money, but principle and honesty are important to me. Apparently, M&T has neither.
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April 2021 by Vincent C.
I don't bank with M&T so I can't attest to their fees or how they manage accounts. Instead, my experience is based on just one interaction. I found a bunch of pennies in my drawer that I bagged up, hoping to get it converted to larger denominations. However, the bank that I usually go to said they could not process my bag of pennies because they didn't have a coin counter. I then tried a local credit union, but they refused to help because I wasn't a member. However, M&T Bank was happy to help. They converted my pennies into quarters and dimes even though I've never had an account with them. Moreover, they actually took the time to count my pennies BY HAND because they didn't have a coin counter. I stood there awkwardly for ~5 minutes and was amazed that they were counting by hand. I was thoroughly impressed with the dedication they had in helping a non-member!
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April 2021 by Jacqueline P.
I closed on my refinance last week and the experience with the Draper and Kramer team was fantastic from start to finish! John was my main point of contact throughout the process, and he was patient, informative, and happy to help from the first phone call. John was honest, communicative, and addressed any and all of my concerns, responding to my many questions quickly and clearly. I would recommend Draper and Kramer to anyone with refinancing needs!
