MyEyeDr.

Hours: MyEyeDr. is a trusted community eye care provider known for offering comprehensive vision health services and a wide selection of eyewear. The staff and doctors aim to deliver a positive experience, with notable attention from Dr. Chowhan, who provides detailed and attentive exams. Many customers appreciate the helpfulness and friendliness of staff members like Lazarus and Kaitlyn, who make patients feel calm and supported during visits. The office is praised for being a great place to get eye exams and frames, with some customers returning repeatedly and recommending it to family and friends. However, some reviews mention frustrations with customer service, especially regarding delays and communication issues with lens orders. In particular, delays caused by lab problems and lack of updates have led to dissatisfaction, with some customers describing the experience as poor and unhelpful. Despite these issues, efforts by managers like Bill Lazarchek to resolve problems are acknowledged, as he tries to improve customer experiences and resolve order issues. One customer appreciated how the staff, especially Lazarus, was understanding and helpful when a contact emergency occurred while traveling, highlighting the staff’s supportive attitude. Overall, MyEyeDr. is recognized for its professional and caring staff, detailed eye exams, and commitment to serving the community, although some challenges with order delays and communication have been noted. The practice welcomes all insurances and strives to provide quality vision care for its patients.

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1. Arlington, Virginia