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February 2024 by Ilcia Cardona
Very bad experience, I will not set foot in this store again.
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January 2024 by Mira Didenko
So disappointed. So poor customer service. They couldn’t resolve any problems. Store phone does not work. You could not cancel your order, you could not change the name of person for pick up. When you sick, you need to stress what to do with order. I do not want to deal with Pandora anymore. And I am switching for different brand.
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January 2024 by James Childress
Never answers their phone. I’ve called 2 dozen times trying to find out if my order is in but no luck.I previously ordered, got online confirmation, went to the store to be told the item was not in stock.Not a professional retailer.
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January 2024 by Emilia Pena
came into the store to do an exchange for something I got for Christmas to a smaller size. The person said they were the manager and could not help me since I was wearing the bracelet. Had a nasty facial expressions the whole time as soon as I stepped into the store. I also needed to pick up an online order and I asked about it and it was not ready but after leaving the store and mall I get an email as I am walking out saying my order for store pickup was ready. Honestly, recommend never stepping foot into this store.
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January 2024 by Nicholas Arbin
Says open til 9pm but closed at 6:15pm
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January 2024 by Araya Zackery
I came in to repair a faulty bracelet and the sales lady and manager helped me out tremendously. They told me my bracelet was still within warranty to get it replaced and they helped me with that transaction. The ladies were so sweet and efficient. Highly recommend!!
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January 2024 by Darnell Braxton
A sales representative named Victoria Helped me out .. the line was out the door and she was still patient and caring enough to help me with a very positive attitude! That’s the type of customer service I always appreciate!
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December 2023 by Miss Honesty
When I went in with my friend last week the sales associate I talked to seemed less than happy to talk to me and was rude.
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December 2023 by Kenneth Doo (KENN-DOO)
Found Perfect Gifts...Great selection n Wonderful customer service. Manager was very helpful.
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June 2023 by Tom Cruz
Great location, courteous staff and nice jewelry to purchase. Recommend and look forward to next visit.
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December 2022 by Bb B
Jesus a line out the door, making ppl wait outside for what? No covid, not full beyond capacity just pure laziness if you ask me. I only cane here because the better Pandora locations didn't have my item in stock for pickup
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June 2022 by Tiffany Godwin
The sales associates were very helpful and didn't mind answering my questions
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June 2022 by Jadeem Davis
Update! Pandora customer service is a joke all they was asking for more detail and I provided it twice and still nothing.I was trying to look at charms for my mom and the two ladies one black and other Asian wouldn't let me come in. I feel because I was a black male and don't fit the ideal Pandora customer look
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May 2022 by sam
Apparently, lying is a sales tactic here. Up-sale for a free item then state said item doesn't come with all the components I was told were included ? Leah is a 2 faced unprofessional and the manager and associates couldn't care to rectify or probably are complicit in these sales gimmicks. Avoid this company!
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May 2022 by Bushra
Today I bought a gift for my mom and the staff was so helpful
