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January 2024 by Anna Hill
Good place for emissions check
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January 2024 by Dan Holt
Dependable, honest shop.
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January 2024 by Andi H
Update on response given : This business is completely dishonest and lying about any attemptTo help or fix the issue, they took our money and attempted to tell me to “pipe it down a notch” when I was upset about them not willing to help us or refund us on the issue that was supposed to resovled $400 later. They lied and neat around the bush telling me “we didnt know you wanted it to pass a safety check” Why would we pay allThis money to get it checked of we didnt wantthe vehicle to pass??!!!Please do not believe anything they try to publicly address tnese people are scammers!!!Horrible absolutely horrible customer service they took our money. We spent almost $400 for them to do a diagnostic check. The lights were completely fixed after a week of driving it at all came back when talking to this man on the phone which supposedly was the owner he tried every trick in In the book to tell us that he didn’t know us for a diagnostic and refused to fix our car or give us a refund. Please do not take your car here they are scammers. We will definitely be filing a civil issue and reporting them.
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January 2024 by Francesca D.
Such a wonderful, family-owned business! Went in today for my Virginia Safety inspection, and was immediately greeted with a warm welcome. To my surprise, so was my dog, Bernie. I really appreciated how quickly and efficiently the test was completed, and Bernie really appreciated the attention and pets from the friendly owners. Thank you again for the wonderful and super convenient service!
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January 2024 by Francesca Darvish
Such a wonderful, family-owned business! Went in today for my Virginia Safety inspection, and was immediately greeted with a warm welcome. To my surprise, so was my dog, Bernie. I really appreciated how quickly and efficiently the test was completed, and Bernie really appreciated the attention and pets from the friendly owners. Thank you again for the wonderful and super convenient service!
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January 2024 by Daniel Calkins
Great service!
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January 2024 by Andi H.
Horrible absolutely horrible customer service they took our money. We spent almost $400 for them to do a diagnostic check. The lights were completely fixed after a week of driving it at all came back when talking to this man on the phone which supposedly was the owner he tried every trick in In the book to tell us that he didn't know us for a diagnostic and refused to fix our car or give us a refund. Please do not take your car here they are scammers. We will definitely be filing a civil issue and reporting them.
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November 2023 by Juliana Bilowich
Great place - has taken good care of my car for a few years. Staff are very nice!
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October 2023 by Indigo D.
WOW! An easy five stars rating. This place was super fast (only 15 minutes TOTAL from the moment I gave my keys) for my VA Emissions test, reasonably priced, didn't tell me I needed a whole bunch of unnecessary repairs to my car (like almost everywhere else I've ever gone has), And the receptionist who helped me was friendly, down to earth, perceptive, fun, and caring. She/they brought out my water bottle to my car for me when I forgot it inside! I am So pleased with this service and will definitely be back!!
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September 2023 by Greg Bramham
This family run business has been taking care of our cars for over 20 years. They have kept our older cars safe and on the road and our newer cars like new.They have always been completely honest in identifying the issues that MUST be done now to either a) prevent further damage later or b) to keep the car safe. But they also let us know of issues that are progressing, but don't need to be fixed at this time.I have always felt like they are looking out for our best interest and they become a partner in the long-term care of your car.We have recommended them to many other families who become long-term customers.If you are new in the area, don't understand cars, or you value a long-term relationship that takes care of your car, this family of mechanics is for you.
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September 2023 by Nika Smernoff
Absolutely stellar customer service. I’ve been taking my 1999 Acura here for 8 years and they’ve kept it running beautifully. Their pricing is super fair, they’re always honest and straightforward, and get any work done really quickly.
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September 2023 by Katie Harris
I came for my state safety inspection and it was SO fast. I was in and out before I read 5 pages of my book! Just bring cash for the inspections.
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August 2023 by K Harris
I came for my state safety inspection and it was SO fast. I was in and out before I read 5 pages of my book! Just bring cash for the inspections.
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August 2023 by Earl Chu
Been coming to Pham’s for a few years now. Trustworthy and reliable which is all that you want in a shop.
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July 2023 by Earl C.
Been coming to Pham's for a few years now. Trustworthy and reliable which is all that you want in a shop.