-
November 2024 by John Rooney
Wonderful experience, they clearly know about passport photos, apparently recommended by the Canadian Embassy here in DC
-
October 2024 by Lizeth Gonzalez
Poor customer service. My photos were rejected by the Government of Canada due to a printing error that the photographer did not correct when I requested it. I lost the application and delivery fees.
-
September 2024 by M
Just a wonderful passport photo experience for small children. Quick, easy, painless and kind. Totally opposite experience from CVS or Walgreens.
-
April 2024 by Bruce Arthur
Our family has had passport photos done here twice. It was easy both times: we just walked in and had passport photos a few minutes later. The photos were high quality. I look better in the passport photo I got here at age 37 than I did in the photo I got at CVS at age 27.
-
January 2024 by Susan Cavanaugh
My go to place in Arlington for all my photo and related tech questions! If you like personal help … this is the place to go!
-
December 2023 by Claudia Strock
I have brought Photo Scope so many different kinds of jobs, requests photographs, video to MP4's over the past 10 years plus. Highly recommended!
-
December 2023 by Alexi B
Amazing customer service.
-
December 2023 by Robert Nottingham
Awesome experience and photoshoot process made comfortable and easy by Tony and his staff!
-
November 2023 by Nathan Boudreau
polite and quick
-
November 2023 by Girl Momma
Prices are NOT transparent and services are added WITHOUT discussion. If you enjoy being TALKED DOWN to by an arrogant provider, go here.
I should’ve known to avoid this place after asking what prices were on the phone (because they don’t show transparent pricing on their website) and the owner talking down to me when I asked what sizes they were able to print. But I was in a hurry so I went with them since they’re 10 minutes away and could turn around in days.
After sending the photos we want printed, we were asked to come in to verify. When we went in, they said that they took my original photos and retouched them; that they believed the prints would look better this way. That was a surprise. We did not ask for this nor were we told this was an option. Felt like a complete bait and switch.
They also criticized our professionally shot photos saying in an arrogant way that “all the OTHER photographers are shooting in this trendy way which is why we have to retouch our way.” Just… wow. ??
So after getting the photos printed, we asked for the retouched digital files so that we could have the source file. And at that point, the owner went into a long very rude condescending spiel about how he “should have charged me more for the retouching (again, which we didn’t ask for)… that he was “happy to repeat himself and be redundant”. Who speaks to a paying customer this way???? Or feels they have the license to treat anyone with such rudeness??
Needless to say. Arlington is a small city and word gets around quick. I will NOT be returning here EVER and will be warning all the Arlington mom groups and on Nextdoor to boycott this place - avoid having your mood/day ruined by a really negative person.
There are plenty of places you can get a photo printed… and everyone else seems to service their customers with a smile, or at the very least, with simple courtesy of decent politeness.
PS. One 36 x 24 and one 24 x 18 photo came to a total of $150 at Photo Scope. (If you go to Framebridge, not only do they treat you respectfully but they print any size photo professionally for free as long as you frame with them. So… in short, this place is a rip off.)
-
September 2023 by Carmen L.
On very short notice, I needed a headshot for a conference program. I called and Tony, Photo Scope owner was able to take me within a couple of hours. He was very gracious, and just terrific to work with. He answered all my questions, including those on pricing. I am very very pleased with the results and highly recommend Photo Scope's services.
-
August 2023 by Julieisinger Sedell
This place is excellent! Easy to get in without needing to schedule; parking out front, very friendly and capable staff; I’m so glad I tried them out today! We got our passport photos in just a few minutes and it was easy and seamless. And for a great price!
-
August 2023 by WonYoung Kim
Really great place! I went in to get passport photos and the owner knew all the requirements. The photos came out very well and within minutes. Easy parking and access. I would recommend to others for all types of photos!
-
August 2023 by Alexandra Heinstein
Not sure why I have never reviewed this place, but I will continue to go to them for my photos, especially passport or visas! He will help you look your best. Tell you to pose a certain way, make sure the pictures meet the requirements such as background and size. I really recommend this place!
-
May 2023 by Joan C.
If you're looking to restore old photos, and projects with new photos as well, I strongly recommend Tony at Photoscope. He has done several other jobs for me, but this time it was to enlarge and enhance some 50-yr-old wedding photos. THEY WERE INCREDIBLE!! My Sister, the recipient, as well as their party guests, were BLOWN AWAY by these stunning photos!! Cher was in my head "IF I COULD TURN BACK TIME." You'll be as amazed as I was when you see the possibilities!!!
