-
December 2023 by W
Heather, and the team at Pivot, were great to work with and have made a huge improvement to my daily living! I've had pain for over 10 years and at every step from my first call, to visits, to being discharged, everyone was very professional and helpful. All of my questions and concerns were addressed and whenever I had pain or inability to do certain exercises, alternates were provided. The staff were also knowledgeable about dealing with insurance which was great as this was my first time doing PT. The online portal for doing exercises at home was great, it has videos demonstrating each exercise and the PT can put in notes/reminders specific to the patient.My pain is now gone and I have exercises to help should it start to come back. If I have any other PT needs I will absolutely come back!
-
June 2023 by Don Gay
The therapists are tremendously knowledgeable and provide a large array of exercises to improve one's physical condition.
-
April 2023 by Ruthie Muhammad
I found Chris and everyone here including the administrative staff to be very caring and professional. I have received PT are various locations in this area and around the country; my Therapist is amazing in how he targets and tailors my care for optimal results. I haven't had this much mobility and flexibility in a long time. I highly recommend Pivot, I watch the other Therapist and they are also very engaging. The program for at home exercises, which includes videos on each exercise, is an added bonus. This facility is definitely 5 ? ? ? ? ?!!!
-
July 2022 by John Bradford
PIVOT is a great place for physical therapy. The reception when I walked in was warm, friendly, and efficient. My therapist, Kate, is superior in her abilities. She is also kind and gentle while being born and focused. I am making significant improvement and an grateful indeed.
-
May 2022 by Kayla Grose
I’m so glad I chose Pivot Crystal City for my physical therapy journey. Truly everyone who works here has been so kind and motivating, and my physical therapist is a joy to see each week. I’ve made so much progress and look forward to my appointments because of the staff and my physical therapist, Kate.If I could put more than 5 stars, I would! Cannot recommend this place enough.
-
May 2022 by Ravee Kurian
Kate Whitham, DPT, has been really fantastic to work with. She listens carefully, takes notes, and then creates a personalized stretching and exercise routine to address the situation. Her program has alleviated years-long chronic lumbar pain for me and I now have the tools to deal with this issue should it recur.
-
April 2022 by Zachary Duvall
Kate was an awesome physical therapist. She helped me finally make progress after 3.5 years of dealing with back and neck pain after a car accident. Thanks!
-
February 2022 by Kurt H.
My insurance company and I did a joint call with their customer service representative about their billing and Pivot said they would get back to me in two weeks. Over two months and they never responded but keep sending me the bill. They are non-responsive. This is similar to others that have had a problem with Pivot. Find a less corporate practice.
-
February 2022 by Susan Barnhart
Pivot therapy is conscientious and professional from the front desk to the therapist. Chris, my therapist, is kind and always involving me in my care. Thank you, Pivot PT!!
-
January 2022 by Josh Soukup
I came to Pivot with a neck/shoulder injury that left me immobile from the chest up and had in me in such pain that even the slightest turn or bend would bring me to tears. When I started PT, I was in such pain and could do so little that I thought there was no way I'd ever recover but Kate put me on the path to recovery and for that I am forever grateful; I have fully recovered after months of PT and couldn't have done it without Kate!!!
-
December 2021 by Donna B
I am very pleased with my progress and the competence of the therapist. I recommend receiving therapy here.
-
October 2021 by Jacob Campbell
I went here for 4 weeks to rehab a partially torn PCL in my left knee. My physical therapist was Kate. She gave me great advice about my injury and took me through a great regimen of exercises that efficiently improved my balance, range of motion and strength around my left knee. I would gladly go back to this location and Pivot again.
-
September 2021 by Marguerite J Campbell
Professional, knowledgeable, effective, and personable. Saw significant improvement from the first session. Chris, my trainer, is very talented, the rest of the staff seems very friendly, open, and helpful. Highly recommended.
-
June 2021 by John Tucci
Absolutely superb experience. Ashleigh addressed all my pain issues and concerns. The therapy is precise. She is a true professional. I highly recommend Pivot PT. Wonderful experience.
-
April 2021 by Michael Panizza
I worked with Ashleigh at this Pivot location for almost a year on a bad shoulder injury and the improvement on range of motion and strength was incredible. I can't thank her and Pivot enough for the excellent care and motivation to get past this injury!
