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September 2025 by Cassie Jones
Long bridge facility: Clean, easy access, great front desk customer service. Recommend this storage location.
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September 2025 by misty gilbert
This place is not clean and dark when trying to look for a unit my things could fit in. Friendly service just not for me.
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September 2025 by Warren G Williams
Brian was really great
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August 2025 by Forsuma Masa
Kaleab was a wonderful help today!
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August 2025 by Closed
Kaleab was a great help, highly recommend Public Storage
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July 2025 by Liya Teku
Brian was rally very clean facility above and beyond service
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July 2025 by Wes Hupenthal
Brian was a great help in getting me moved into my storage unit.
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July 2025 by M. Sniffen
Working with Brian, the manager at this site, is a real pleasure. He goes out of his way to be helpful and meet customer needs.
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July 2025 by Bhagyashree Garekar
Brian was great
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June 2025 by Ray Cece Madamba
Thank you very much Brian for your assistance regarding our storage needs. We greatly appreciate your professionalism, knowledge and remarkable customer service.
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June 2025 by Richard Sambasivam
UPDATE: I feel scammed. Three months later and they are trying to increase the rent 50% and refuse to budge. It’s so hot on the second floor and there’s nowhere to dump out old things. This place just ain’t worth it. Go somewhere else to keep your stuff.
Brian helped me right away and offered to show me my unit (I had booked online), which was great. Glad I came here
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June 2025 by Mohammad Arif Yousufy
Brian was great
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June 2025 by Paul Garrard
Incredible staff! They will help you with whatever you need
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June 2025 by Nomcebisi Ndlovu
Customer service by Brian has been so helpful. When I had a miscommunication regarding my original reservation, he helped me book at this location and worked to refund me quickly. When I lost my key, he helped me locate a locksmith quickly. Brian called me several days later to check in. He's an asset to the company.
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June 2025 by Chris Alan
Public Storage on Long Bridge Road was frustrating and shady from the beginning to the end of my rental. The office was almost never staffed and it was nearly impossible to reach the staff when a situation required interacting with them. Even worse is the shady business practice of repeatedly jacking up the rent to more than double (almost triple) the originally monthly rental over a brief period of under six months. It is one thing for the rent to go up after an first month discount, but repeatedly raising the rate to an astronomical amount is outright immoral business practices. Our consumer protection laws ought to protect us from this kind of shadiness.
