Quest Diagnostics offers a variety of testing services, including routine lab tests, drug screenings, and COVID-19 antibody testing by appointment. The location is near the Old VHC Hospital and has a parking fee of $5, which has caused some confusion among visitors. Customers have generally reported positive experiences with the staff, particularly praising the phlebotomists for their quick, painless service and friendly demeanor. Many patients have noted the efficiency of the staff, even during busy times, and appreciated how knowledgeable they are. However, some visitors expressed frustration about the lack of parking validation information, which led to delays. While the facility can get busy, most patients find that they are seen relatively quickly, especially if they arrive prepared with printed lab requests. Overall, the location is known for its caring and polite staff, contributing to a satisfactory experience for those needing lab work.
I recently visited the Quest Diagnostics site on Carlin Springs Road. The staff were exceptional. Very friendly and painless. They saw me right on time and took extra steps to care for my needs even though I was almost the last patient of the day. I highly recommend this site and its staff.
May 2026
Staff is unfriendly and the cell service in the building is poor.
April 2026
The lab tech was great - she was very helpful, friendly and knowledgeable. She tried hard to make my kid less stressed about the blood draw and did a good job of getting him to relax which was appreciated.
