-
June 2025 by FL Carr
Just echoing the comments made by others that the store is chronically understaffed. Went in today and there was a long line. So went to the back to the pharmacy. There was no line there and as I handed my items to the pharmacist and he said no I can’t ring you up. I’m too busy. That’s a first. So Walgreens, give the store resources it needs, or close it up and let someone else have the space who can make better use of it. In the meantime, I’m going to Target on Rt 50. Wonderful selection and always well staffed.
-
May 2025 by SİBEL OĞUR
: Concern About Early Store Closure – Walgreens Arlington, VA (May 24, 2025)
I am writing to express my concern regarding an experience I had at your Walgreens location at 5841 Washington Blvd, Arlington, VA 22205, on May 24, 2025.
I arrived at the store approximately 10 minutes before the official closing time, urgently needing to purchase medication. However, I was told by the staff that the store was already closed because they had “shut down the system.” Despite my explanation that there were still several minutes remaining until closing, they insisted I could not enter or make a purchase.
While I understand that end-of-day procedures can take time, I believe customers should be able to rely on posted store hours, especially when it comes to accessing essential health items. Closing the store before the stated time—without accommodating urgent needs—is not in line with the customer service standards I’ve come to expect from Walgreens.
I wanted to bring this matter to your attention in the hopes that future operations might more closely adhere to the posted hours or provide clearer communication if policies differ.
-
March 2025 by Robert FLV
Nice convenient friendly staff
-
January 2025 by Manik Raj
Nice and clean store , well stocked . Staff is super friendly .pharmacy is very efficient and helpful
-
October 2024 by willku9000
This isn’t a great Walgreens. It has a weird layout, it’s overly small, the toy section is terrible and the place seems dirty. Even giving the benefit of the doubt and assuming they clean the place regularly, the place just feels dirty, as if it has “The Funk of Fourty Thousand Years” as Vincent Price said in Thriller. The uncleanable Dinge. Also going back to the Toy section, it’s almost all the dumb baby toys and cheap knockoff handheld video games and none of the cool exclusive action figures that Walgreens often Inexplicably has (from what I hear it’s because the corporate toy buyer is or was a collector). would say avoid this one.
-
October 2023 by raquel moreno
Everyone very kind
-
February 2023 by Rose Borisova
Rude stuff
-
November 2022 by Cecilia Shi
If I could give this place zero stars, I would. This is the only google review I have written. Wasted an hour at this pharmacy, with a scheduled appointment, only to find out they didn’t have either of the vaccines they had scheduled me for. Completely unacceptable especially since I came 40 minutes out of my way to get this vaccine at this particular Walgreens because the website also said they carried the vaccine, and then waited another HOUR for them to let me know they couldn’t give me the vaccine. The staff at the pharmacy is also so slow, there was a huge line due to how inefficient. Horrified and frustrated by my experience. I’m going to CVS next time.
-
November 2022 by Google user
If I could give this place zero stars, I would. This is the only google review I have written. Wasted an hour at this pharmacy, with a scheduled appointment, only to find out they didn’t have either of the vaccines they had scheduled me for. Completely unacceptable especially since I came 40 minutes out of my way to get this vaccine at this particular Walgreens because the website also said they carried the vaccine, and then waited another HOUR for them to let me know they couldn’t give me the vaccine. The staff at the pharmacy is also so slow, there was a huge line due to how inefficient. Horrified and frustrated by my experience. I’m going to CVS next time.
-
June 2022 by Jackie S.
I do wish I had read these reviews before attempting to visit this location! I made an appointment for a booster shot, confirmed by Walgreens' website. When I went to the store, however, I was told to come back several hours later--no reason given. When I did come back, I got the third degree from a rude pharmacist, who insisted I answer various questions about my medical situation and why my doctor recommended a vaccine for me (which I had already provided through the online registration system, in a more confidential setting than the lobby of the pharmacy). He insinuated that as a woman, I did not understand the medical risks associated with this. It is probably for the better that I did not receive any treatment at this location, as it is SUPER run down and dirty. Their "vaccine" area is simply in front of the counter, no privacy or separation from the store. At the time I was there, there was a bin on the unattended table, uncovered, with latex gloves and some long, skinny things that looked like pipettes or syringes. Whether they were clean or used, either way, that's not at all appropriate sanitary conditions! AVOID.
-
April 2022 by Carla M.
The store itself is fine. But the pharmacy is a nightmare. We live one block from the pharmacy and would really prefer to get all of her prescriptions there. But we had to stop, because there was always a lot of confusion about the prescription, or they had to order it and it took several days, and once they even gave my prescription away before I got a chance to go pick it up even though I called them to tell them I was on my way. Their pharmacy staff is very disorganized. We haven't gotten a prescription there for over a year but we are hoping to give it a try again someday if they can get themselves together.
-
March 2022 by Lee C.
This store has been on a downward slide for years. And I think it has finally hit the lowest point. I wish I could give them zero stars. The customer service is absolutely abysmal. I know it's Covid and people are hard to find, but the people who are there they act like they rather rip out a fingernail that help you. So I wouldn't go in there ever again. I'm done with them. Maybe Walgreens needs to pay their people more so they feel better about being there.
-
January 2022 by Jack P
I have been at this Walgreens for more than three times and I have had a very bad experience with the store. There is always just one person working at the cashiers, big lines. Secondly, both the times I had some savings in the form of register rewards which printed right in front of my eyes, after my items were scanned and both the times I wasn’t given my coupons. I asked for it and the lady said no its not, when I clearly know it was suppose to be mine. Staff is not friendly and has a lot of issues within the members as they are never co-ordinated.
-
January 2022 by Claire Davidson
Unhelpful. Pharmacy rarely open. If it wasn't located near my house wouldn't step foot in this location. If possible would give negative stars
-
January 2022 by Sofia Brito
The customer service is pretty good, and they are always ready to help with everything.