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April 2024 by Traci N.
PROS! * large parking lot -- you'll never lack a close-ish space here * well-stocked shelves; helpful-ish employees * pharmacy tends to be fairly quick CONS! * not as organized as one would expect * often only have self-check open, no people cashiers The food itself seems standard. Plenty of produce, standard offerings. I don't really have anything bad to say about this Safeway. It's pleasant enough and no issues with lighting, safety, or cleanliness.
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April 2024 by Tay W.
I would say this location of Safeway is a hit or miss depending on what you are looking for. For the most part, it is where I go when I need to pick up staples. However, if you are looking for exotic ingredients to prepare a fancy meal, this may not be the spot for you. The customer service is adequate. That too is hit or miss. I walked by the deli/prepared foods section. Nobody asked if I needed assistance. I walked by the bakery. Nobody was there. I walked by the seafood. I was asked if I needed help with anything. So...one out of three....not so good. Oh. I almost forgot the cashier. She did ask me if I found everything I needed and if I needed bags. Because I brought my own bag with me, I had to bag my own groceries. Interesting! The store is clean and its emits basic grocery store vibes. No flare or fanfare. If I have the extra time, I'm heading to Trader Joe's or Whole Paycheck...I mean Whole Foods.
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February 2024 by R G
Have had a couple of issues with Safeway (this location and in general in Arlington). Staff are friendly and helpful which I appreciate.First issue, items in the flyer don't scan through the self checkout (and probably not the other checkouts) with the correct flyer price. I bought gelato last week and the price in the flyer was 2 for $6. It rang through at 2 for $9. I asked for help and the clerk thought I had the wrong product so I showed her the flyer. Then she said the flyer was probably outdated. I showed her the ad which was the weekly flyer. She adjusted the price. All told, though, this is not the first time this has happened. Watch your receipt carefully.Second issue, the app is not user friendly. In fact it is awful and adds friction to my buying experience. I tried shopping there weekly when I first arrived in Arlington but just gave up most of the time and now shop at Aldi and Costco. At first it wasn't tied to my account somehow. Then I clipped the coupons and I couldn't find them when I went to pay. Then I had issues with the coupons. I hate coupon clipping and, as a working professional, don't find it an effective use of my time screwing around with coupons. Maybe it's a cultural thing, but it is a colossal waste of time made even worse when they are digital and hard to find in the app. It just drives me to shop elsewhere.Third issue, have experienced stockouts several times. First time was roasts. Second time was eggs. Third time was cheese. Why bother going if the stuff isn't in stock. At least the shrimp was.Fourth issue, try finding the deli meats on the flyer. There are 4 different locations in the store and it is impossible without asking someone where the right item is. I am not interested in a scavenger hunt.Fifth issue, a lot of the "sale" items are not that well priced and seem to be marked up for DC. Almost as bad as Harris Teeter that says buy one get one free but the price that week is double what it was 3 weeks prior. This also ties to trying to get the weekly ad online. I don't want to read it on a tiny phone screen so I use my computer. The default, which is annoying to change, is for California--almost the same flyer but cheaper prices which I didn't realize until I got to the store and found the meats $1-2/lb more expensive. Ditto for other items.At least there is plenty of free parking but all of this really puts me off. Watch your receipts.
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February 2024 by Ashley H.
Great customer service and location. Thank you!
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January 2024 by 306 Bayard
Very nice grocery store. Clean, well-maintained
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December 2023 by Doug Duvall
This was one of my go-to Safeways until today. I had to bag ? my own groceries in the full-service checkout line. At Safeway on North Harrison Street, I've even had staff bag my groceries in self-serve checkout. This may be my last shopping excursion here.
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November 2023 by Todd Pavela
I got there just before opening, and I see 6-8 employees park their cars in the spots closest to the store. Annoying.
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October 2023 by Kathy Borland
The store is open until midnight, and the store manager was very helpful.
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September 2023 by Nick St Angelo
We bought double-bagged mussels from the seafood department on 9/21. The mussels were behind the counter, so the seafood dept employee had to retrieve it for us. Unsealing the bag at home, we found all the mussel shells "open" with a foul odor, along with a "sell by" date of 8/24! (None of this visible or noticeable until you opened the bag.) Returning to the store for a refund and to complain, the customer service rep's response: "I don't work in seafood, you need to take it up with them." She even questioned why we bought the mussels if they were "bad" (as if we knew that and bought 'em anyway?), rather than saying "I'm sorry" for selling seafood a full month after it's "sell by" date! We received a refund, of course, but we were shocked at the store rep not apologizing immediately and taking responsibility. Instead, she made us feel as if it was our problem, not theirs. Unbelievable.
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September 2023 by D. J.
Be very careful buying food here. It's not uncommon to see stocked items well past the expiry date. I've often seen produce that has open mold on it. This is not a rare occurrence bit a common one. Staff at the checkout counter are very nice.
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July 2023 by Norm C
Slightly higher prices than Trader Joe's but many items on sale or BOGO deals. Nice evgo charging station in the parking lot with only 4 stalls so I had to wait for someone to leave to charge my car.
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July 2023 by Cereal Addict
I've had weird experiences walking into this Safeway. I've received unwelcoming looks from some of the staff, and a few shoppers. It felt like I was trespassing. I thanked the lady for assisting me after showing her my ID for the drinks I bought at self checkout and she looked away as if she didn't want to hear me. No one should feel this uncomfortable when you're just picking up a few groceries at a local store.
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July 2023 by Christina Hadden
Great store. Lots of options for dietary restrictions.
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July 2023 by raymotivateded flyguy
I've had weird experiences walking into this Safeway. I've received unwelcoming looks from some of the staff, and a few shoppers. It felt like I was trespassing. I thanked the lady for assisting me after showing her my ID for the drinks I bought at self checkout and she looked away as if she didn't want to hear me. No one should feel this uncomfortable when you're just picking up a few groceries at a local store.
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July 2023 by Yared Tesfaye
It was one of the worst shopping experiences of my life, since I entered I was being stared at, stalked and of the workers went as far as to cough at me to get me to leave faster or for whatever reason and the cashier gave out nothing but dirty looks and attitude...Poor customer service at it's finest!