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October 2023 by Pierre Dur
They always are very courteous. And Ishara helped me understand things better in a very kind manner. Thanks!!
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May 2023 by Ashley Schiller
Update, 1 year after my initial review: This week I cleared everything out of my storage unit. It was very convenient and again Meleah was wonderfully friendly, competent, and professional.All my items were in excellent condition. I will use this place if I have storage needs again in the future.Original Reivew:I had a wonderful experience setting up a storage unit with Meleah. She communicated with me proactively and clearly from our first conversations about 5 weeks out from my move up to the day before my move. She even reached out to tell me about a newly-available unit that fit my needs at a lower price.This was my first time using a storage unit and Meleah helped me feel comfortable and confident about it.
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April 2023 by Kia K
Excellent customer service & communication skills! Helped me make the best decision for me! Meleah is thee best!! 10/10 recommend!! ??
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March 2023 by Rosa Yesuf
Gail was amazing with helping me with my first storage experience. she took the time to show me the perfect unit. Highly recommend.
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March 2023 by Johnny Abedrabbo
This is my favorite storage facility in the entire DMV area! I’ve been here since 2015! Always clean and properly kept and dealing with the facility manager, Meleah, is such a pleasure! Highly recommend for your storage needs!
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March 2023 by Eastie Jet
Gail Jackson was terrific most kind person I’ve met and made the facility feel like home. And helped us on our move to this lovely state and city thank you Gail hope to see you again… sincerely yonis,
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March 2023 by Camille Elissawy
Gail was wonderful as she helped me find a perfect storage unit for my items.
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February 2023 by Kris F.
I tried to call this company 4 times, and each time, I got disconnected by an automated answering system. If prospective customers get treated this way, I hate to see how they treat current customers.
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December 2022 by Elias Akale
Great customer service. Meleah was really pleasant and explained everything very thoroughly.Love my new unit!
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December 2022 by Maritza Cooper
Very clean, very well maintained. 24-hour access. Great move in specials. But after that time frame is over, it gets pricey.
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October 2022 by AJ Reyerson
Meleah was amazing with helping me with my first storage experience. The facility is so clean, in a great area, and she took the time to show me the perfect unit. Highly recommend.
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October 2022 by Tania duPont
Amazing service!!! Meleah & Steven were incredibly kind and helpful and alleviated a lot of the stress from moving. Recommend!
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September 2022 by Joshua Rodman
Meleah is the best! My company has rented multiple storage units here since 2018. Meleah has always been available to solve any issues and the staff are all very pleasant and welcoming. Less than 5 min from DC and very clean etc. cannot recommend enough. Best Staff!
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August 2022 by Katie Goodchild
Good storage unit. Floors and hallways kept clean and attended.Sometimes their large garage doors are out of order, so that should be managed a little better.They could definitely improve on the regular door you use to get inside. They should make it so that you can keep it open as you're carrying things in because it'll shut on you as you're trying to bring things in and out of the front entrance.Its a well locked security unit though which is nice.You have to punch in a code to get into the parking area, then punch a code in door to get inside, then punch code into elevator.
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August 2022 by David Anderson
Incredibly helpful and flexible and responsive. I've been storing various amount of stuff with them for a couple years now, part of that time I'm working half way around the world. The rates are more than reasonable for climate controlled space. I've really appreciated all the help from Meleah and the team!