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December 2025 by Butch McKlusky
Great place. Great customer service !
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December 2025 by Ronnie Briscoe
Excellent service
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December 2025 by Jeffrey Ivey
Extremely knowledgeable, attentive, and honest.
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November 2025 by Doug Little
Mark was amazing! Made it a fun, stress free experience.
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November 2025 by Steven Shane
Mark had a lot of information and answered all of our questions
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October 2025 by Roham Alian
I expected much more from a $10,000 Sleep Number i10. After just three years, the bed has become wobbly and feels like a cheap air mattress. What’s worse is the customer service. When I called for help, the representative was dismissive, and when I asked for a manager, she was incredibly rude and repeatedly put me on long holds—over 30 minutes—for something as simple as changing my email address. They refused to send a technician to inspect the issue even though the bed is clearly defective.
For the price, I expected quality and service that would stand behind their product. Instead, I got poor support, no real help, and a bed that’s uncomfortable and unstable. I’ll never purchase another Sleep Number product, and I strongly recommend others look elsewhere.
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October 2025 by Kara Lee
Working with Mark was better than I had hoped for. He made the whole experience worthwhile. He was fun, knowledgeable, honest, kind, experienced and straightforward. He helped me navigate my choices and it never felt like a sales pitch. 15/10 would recommend.
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September 2025 by Katherine Tiongson
Install technicians were the best…helpful, patient with instructions and timely.
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September 2025 by Jeff Jones
Mark was very informative and knowledgeable and provided great customer service!
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September 2025 by Kristen Clark
Great service. We didn’t know much about the Sleep Number system so Mark answered all our questions and helped us pick the right bed for our needs. It was a very fun morning buying a new bed.
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August 2025 by Amanda Simpson
We were warmly greeted when we came in and received the full attention of the sales associate (Eddie). He gave us the complete sleep number experience
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August 2025 by Paul Morley
Great experience in store, Eddy went above and beyond to help myself and my wife.
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July 2025 by Kathryn Burgess
Mark is great! He kept me thoroughly entertained while we worked through the contract and financing.
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May 2025 by Kevin Royall
Justin provided great service!!
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May 2025 by Lori Brutten
I had a great experience! Eddie my sales rep is very knowledgeable and offers great customer service. He made the selection process easy, and I bought a bed. The store manager Mark, however, was difficult, didn’t answer questions completely, leading me to believe x was true when it was really Y. I tried to get the name of his supervisor, but was unable
To do so.
