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January 2024 by Lina Bassett
Great shoes for a great price. Service is top notch. We were able to walk in, and walk out (hauling two small kids) with our purchases in like 15 minutes. Highly recommend and will shop here again.
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June 2023 by Kendra Simpson
Thx Myona for today! I got my Nike shoe for my trip, way to go! She scored one! Again thank u for all your help and effort!
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December 2022 by Jay J.
Limited availability & TERRIBLE customer service. They had nothing. Every time I asked for a shoe, before I could get my size out they said they didn’t have it. I then found a shoe and asked for my size immediately the worker told me to just pick a shoe from the other side of the store instead. After finding ANOTHER shoe, I asked for my size and the other worker told me that wasn’t my size and bought out the size she wanted me to wear—obviously the shoe wasn’t my size. They were so rude and not helpful at all. I just wanted to leave immediately. One was a black girl with blonde hair and the other was a latino girl with black hair. SMH
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November 2022 by Adam Knable
Ucp of central. Amt bank
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October 2022 by Jordan Johnson
Limited availability & TERRIBLE customer service. They had nothing. Every time I asked for a shoe, before I could get my size out they said they didn’t have it. I then found a shoe and asked for my size immediately the worker told me to just pick a shoe from the other side of the store instead. After finding ANOTHER shoe, I asked for my size and the other worker told me that wasn’t my size and bought out the size she wanted me to wear—obviously the shoe wasn’t my size. They were so rude and not helpful at all. I just wanted to leave immediately. One was a black girl with blonde hair and the other was a latino girl with black hair. SMH
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June 2021 by Andre B.
Went in, both store associates were/are on the phones. Did not acknowledge my party. So walked out.
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May 2021 by Mark Self
Clean store with a limited and expensive selection and, on the day we tried to shop there completely inattentive staff. I stood in front of the register to ask to try on a pair of shoes while the associate completely ignored me while he was on a personal facetime call. Unbelievable. One of those truth is stranger than fiction moments in retail history. Don't go.
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May 2021 by Christian B.
Wow. What a horrible business model. I went in and bought a pair of sauconys and realized the weren't the best fit so wanted to return them. Went in a couple days later and the manager wouldn't let me swap them out without the physical receipt! I had proof of purchase on my credit card and she couldn't do one thing about it. Don't shop there! Mean too !
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October 2020 by Ulises D.
Manager told me and my friends that they were getting the mocha 1s and we sat there waiting for 3 hours and we came back to ask and some lady said they were never getting them
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October 2020 by Jefferson R.
Terrible went today with couple of friends to ask about a shoe they told us they were going to get them so we waited 3 hours for a raffle ticket turns out the manager lied to us because then after he left the employees said they weren't even getting them wasted 3 hour HORRIBLE store
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October 2018 by Lee L.
Started off a little shaky. I was in the store for about five minutes and still wasn't totally sure I Knew who worked there¿ . No one that I noticed was in an employee T-shirt. I don't know about the nametags either but to me that's a problem. Soon as I walked in the store I should have been acknowledged by whom ever work there. After literally 15 minutes I finally started watching the guys and realize who work there then told them I needed some shoes. After communicating with the staff the guys were very helpful. Anyway I even went back to the store about two hours later and made another purchase. Customer service though could still have been much much better. Below average!!
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July 2018 by Derrick C.
Love this new spot at Pentagon City they are back I will be back soon.. Bought 3 pair of shoes 2 for the wife and 1 pair for me next payday I will be heading back to the mall to cop another pair..