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January 2025 by Moniker
I regret choosing to spend my New Year’s at this misleading motel-like establishment. I ended up paying double the room price in fees alone. The room itself was a disaster—filled with outdated, scratched-up furniture, a filthy carpet reeking of years-old cigarette smoke, and an undersized, unsupportive mattress. Despite paying for a queen-size bed (56 inches by 78 inches), I was given a full-size mattress instead. The lighting was dim, clearly an attempt to cut down on electricity costs, making the room even less welcoming.
I specifically requested to be placed away from other tenants but was still grouped near large, noisy parties for the convenience of the cleaning staff. This disregard for customer preferences reflects their lack of professionalism. Time is a valuable commodity, and my experience here felt like a complete waste.
As an avid traveler with over 20 years of experience booking hotels at least three times a month, I can confidently say this is one of the most unsafe establishments I’ve ever encountered, especially for women. During my stay, I requested security to address the noise from my neighbors, but no one ever showed up. The chaos continued until 7 a.m., with couples having loud sex, doors slamming, and groups of unruly guests roaming the motel—all amplified by the paper-thin walls. This is not a family-friendly environment; children and families should not be exposed to such inappropriate and disruptive behavior.
The room’s condition was abysmal. The window screen was broken, allowing bugs and possibly rodents to enter. The Wi-Fi and TV channels constantly cut out due to poor signal, and there was no private access to basic amenities like a microwave or refrigerator—even though guests are charged $35 per day in amenity fees. Parking is an outrageous $80 per night. The photos online are blatantly outdated and do not reflect the reality of this establishment. Adding insult to injury, the motel displays a sign urging guests not to request full room cleaning, asking only for the bed to be made—something I do myself every morning. When I inquired about what the $35 daily amenity fee covers, I was told it includes water and gym access. However, Washington, D.C., has been under multiple boil water advisories since before the pandemic, making it absurd to charge extra for something that isn’t even safe to use.
The heating system was another nightmare, shifting from sauna-like heat to meat-locker cold at random intervals. Staff members lacked any sense of urgency or professionalism, making an already poor experience unbearable.
This establishment is located just six minutes from the White House, in the capital of the Western world, yet its quality is worse than accommodations I’ve experienced in war-torn third-world countries. Customer retention is vital in the hospitality industry, and this place fails miserably.
To anyone considering staying here: avoid it at all costs. The experience is overpriced, unsafe, and entirely unworthy of your time or money. I will never recommend this place to family, friends, or business associates. Unfortunately, I expect the motel will respond with a hollow apology, but nothing can change the tragedy of my experience.
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October 2024 by Audrey Dyer
This building is in a great spot in Clarendon with awesome amenities. My space was clean and had great storage space and appliances when I arrived. I am very happy with my experience so far at The Beacon Clarendon.
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September 2024 by Ashley Shaye
Lived at the Beacon for 2.5 years and moving next month to relocate. Amazing location, extremely clean common areas, great maintenance. I recommend!
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July 2024 by Kirk Mclean
Have been supervising the Beacon Pool for three years now the concierge has been so polite and professional. Special Thanks to Ms Rahel who always gives a warm welcome upon arrival. Her service to residents and guest is tremendous.
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July 2024 by Marisela Lara
Have lived here for the last year and have absolutely loved it!
I’ve lived in apartments where concierge has not always been present or attentive/have lost packages. Rahel at concierge has provided amazing service, is very community oriented, and always greets you with a smile! She has really made my year at The Beacon amazing.
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June 2024 by Craig Deatrick
Ms. Rahel is the greatest, she made our moving process so easy from guiding the moving team to helping manage the elevator and loading dock. Her flexibility and kindness and patience made my day! Great place to live and amazing staff, especially Ms. Rahel!
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May 2024 by todd christian
Top notch all around. While I stayed they had partial remodel and construction, but it was barely noticeable. Amazon packages are received and 100% accounted for (so important). Multiple pets in the building and I have never noticed even a hint of an odor. The location is right next to restaurants and bars, which I can hear music Friday and Saturday nights and the occasional loud yelling (drunk excitement )on the street. The tenants are mostly young professionals and students very polite and well mannered. 2-3 blocks from Clarendon station (train).
The building is very well built I've never had instant hot water in the shower before and I have yet to have any repair issues.
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April 2024 by Megan Newell
Beautiful apartment in a wonderful location. The 24 hr concierge is very convenient and they are always professional and kind. The leasing staff is also great and provide excellent customer service.
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April 2024 by Angelito C.
Tiana, thank you for always doing a great job at getting my clients keys. You save me alot of time and you're super friendly.
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March 2024 by Christopher
I’m a former resident of the Beacon and their staff has always been top tier. Since I’ve left I spend a lot of time at the reception desk while visiting my old friends that still reside there. Rahel has been beyond accommodating for my almost daily visits. Always smiling (even when I can tell she’s busy). She’s the Michael Jordan of concierge’s and I’m pretty sure she will be running the company soon.
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January 2024 by Sarah Dunn
Super friendly, answered all of our questions, and even emailed us videos of other units promptly after we toured!
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January 2024 by Mary Beth Ferrari
Beacon Clarendon is an impressive property with an impressive team! After having moved my children in and out of various types of college housing, I anticipated the same activities when moving into The Beacon Clarendon. I was pleasantly surprised with the condition of the unit upon move in. It was super clean! When we noted a few items on the move in punch list, they were taken care of within 48 hours. In addition, the team members have been friendly and helpful. From Nia in the leasing office welcoming us to the property to Anthony and Reggie assisting with our move in needs (freight elevator access, access to the loading dock and recycling area) and Maureen touching base with us to make sure all was well with the unit. What a team! Our experience has been so positive, I would not hesitate to look at another Bozzuto property. Such customer service and attention to detail, all with a pleasant demeanor. Truly impressive.
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January 2024 by WTF KYLE
The Resident Manager, Mecca, who provided us with a tour of the building was extremely kind and helpful. We enjoyed our visit!
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January 2024 by Christopher massaquoi
Today I met a group of fantastic managers at Bozzuto, I can tell they run their properties like a 5 Star hotel by the way they acted. Very professional!
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January 2024 by The Bringas fam “Tito” Bringas
Great and beautiful building! Super friendly staff… I always feel welcome when I come visit. Great amenities.