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July 2025 by Leslie B. Akinola
Great items! This store is highly recommended!!
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July 2025 by J I
I would not visit this location again. I had bought 44 items over a weekend at 3 N Virginia TJMAXX locations. I attempted to return 2 items that were defective here ( a towel set that was shedding so severely that you had to shower again after toweling off, and a broom / dust pan combo that broke the first time I used it). After a long wait at the single working checkout AJ was called over. He shared they only accept returns that can be resold. When I pointed out these items were defective he eventually agreed to take the broom that fell apart back. My expectation is TJMaxx takes back items when you have the receipt, bought it 2 weeks ago, and it’s defective. I asked to speak to the manager, Nicole - unavailable. On my way out of the location, asked another rep to reach the store manager - she declined to speak with me or come onto the floor. Save yourself some time - don’t do business here. Not worth the hassle. So disappointed in this location that doesn’t seem to get common sense customer service
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July 2025 by AM
Extremely unprofessional staff.
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July 2025 by Sarah Saleh
I had a really frustrating and stressful experience at this location. I came in hoping to try on a few items, only to find out that the fitting rooms were closed. When I asked staff members about it, I was given conflicting information—first I was told they were “short staffed” then we asked a cashier and she said “oh I don’t know why we closed it we usually close it at 9:30” which obviously looks like no one knew what they were doing or there’s just lack of communication/training. Later on to find out they close it at 8pm but I was there before that time along with a friend and another customer waiting around. It honestly felt like they were just trying to avoid dealing with customers, and the lack of transparency made the whole situation worse.
Shopping for clothes without being able to try anything on is already inconvenient, let alone customers were trying things on outside on the mirrors which honestly looks so bad for the public. Being mis-led by the staff added unnecessary stress to what should’ve been a simple shopping trip. Really disappointing. On top of that on our way out, the cashier did not explain about the red tags clearance items so another staff member explained that to us which honestly baffled me because if I were to take that tag off at home thinking it was a sensor, and due to the fitting rooms being CLOSED , what if the clothes won’t fit? And honestly the clothes were BIG on me what a waste of time and money. The red plastic tags basically means if you remove it you can’t return it. What kind of rule is that? I don’t recommend this location at all. Ridiculous
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June 2025 by Sammie Smith
Hands done top 5 worst tjmaxx’s I’ve been to… very unorganized
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June 2025 by Gailord Alumira (Guyde almirage)
Convenient prices
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May 2025 by Ray Payton
I like shopping at this 2 story TJ Maxx more than 1 story stores for the variety. If their bathrooms were refreshed more often it would rank 5 stars.
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May 2025 by Ms Moses
Parking isn't bad. Small store but I love the jewelry.
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July 2024 by Dim Chinskiy
Cool place to buy some TShirts for kids and oneself
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July 2024 by Noemi Crespo Rice
I love this TJ Maxx location. Super organized. Love their dresses, make up area, great perfumes, and even a nice jewelry department at this location. I like to visit anytime I am in the area❤️❤️ Always end up spending too much money lol
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July 2024 by Mpanwar
Good for quick selections...
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July 2024 by Melat Mulugeta
I spent around $300 in clothes, but when I asked for the employees to add soap into the bathroom since they ran out and I needed to wash my hands, they didn’t do anything about it. I asked the African lady who is the manager three times and no one came and refilled the soap. It’s sad how customer service is not good there.
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June 2024 by Linda Smith
Smaller store but better merchandise
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June 2024 by Shakeel Ahmed
Nice shopping experience
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June 2024 by OUSSAMA ELMRABET
Nice, for decent and inexpensive things.
