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March 2024 by Danni Jin
Best shipping experience i have in arlington courty. Thank you!
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March 2024 by Monique Hughes
I never thought I’d be reviewing a Post Office but here we are! I showed up with three packages that I needed guidance on shipping / delivered by a certain time and my wedding Save The Dates. Luz took such great care of me - saving me money and assisting the entire time. She even helped me pick the stamps for my Save The Dates based on the color of the envelopes. :) So kind, helpful and just good people. Postal workers are so under appreciated and it’s always nice to show them kindness back — some of these negative reviews don’t give the grace you really should for people like the workers at this Courthouse location. I’d give them 100 stars if I could. Thanks again, Luz!
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February 2024 by Chris Martin
This USPS station is a small star in a system that seems ever on the verge of collapse. The women who staff the counter here are always friendly, helpful, and quick. Yes, it helps that it seems to be a small, lower volume outpost, but the professionalism and pleasant personalities of the staff are what make it the success it is. I will go out of my way to do my postal business here, and avoid the dreary and often time-wasting experience that is many of the other local post offices (that seems to often be tied to people attempting passport applications, which should be removed from the USPS roster IMO).
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October 2023 by Yvette Hopkins
The clerk, Luz, was very helpful with all my package/tracking/insurance questions and also went out of her way with a teen customer behind me who was more confused than I was!Such a radical change from the uniformly surly customer service at my home PO on George Mason Dr.One star off for the horrid parking lot with a flattened rat next to the Taco Bell Cantina! Mmmmm!
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October 2023 by Mary Knox
They have the best clerks of any post office I have used in Arlington -- efficient, helpful and nice.
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February 2023 by Mike Cheng
the staff lady is incredibly patient and polite and honestly I cannot believe this is from USPS. Hands down the best USPS experience for me in this area
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January 2023 by Kia Duan
The staff is so nice and helpful here!
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December 2022 by Dory Peters
This branch has very nice and helpful staff.
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October 2022 by Lauren
This is the best USPS in the area. They are very kind, helpful, and efficient.
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October 2022 by Lynn Craig
Good service and kind staff!
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September 2022 by Maryhaan M.
Received literally the worst customer service from lorraine. Extremely rude and unprofessional. All aside from having to wait over 5 minutes just to get someone at the front to help
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August 2022 by Kate P.
I was mailing wedding invitations and wanted to go to somewhere I could trust. Based on the reviews, I drove from DC to this post office. Arti helped me and she was the best! She helped to weigh my letters and then allowed me to hand-cancel them myself. Hot tip for those getting married soon- wait until you have the invites weighed at USPS before you buy and put stamps on!
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July 2022 by Eric Larson
Definitely the best post office I've been to. Consistent quick, efficient, and friendly service.
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July 2022 by Monica S.
After researching wedding blogs and asking married friends which post office they used to send their wedding invitations to be hand canceled, I decided to use the Wilson Blvd's post office even though I live in Chinatown where there are closer post offices by my home. I dropped off my wedding invites this past (60 invites) Monday and (the remaining 25 invites) Friday and the staff were so friendly and welcoming. On Monday, I dropped off our large batch and there wasn't a line. I simply dropped off the box of invites and the gentleman accepted them and said they would be mailed out that afternoon. Invitees who lived in Vienna received their invites the very next day with (2) red stamps over the four stamps in the corner. When we arrived on Friday to send out the last batch, I stayed in the car while my fiancé hopped out to drop them off. He came back and said the woman who received his box hand stamped the invites right in front of him and congratulated us on our upcoming nuptials. This experience is a far cry from what I received at Union Station with our Save The Dates this past February. Not only did it take (2) visits but the envelopes were hand cancelled with black ink AND they ran the Save The Dates through the machines when I paid an extra $.10 for the hand canceling due the wax seal behind our envelopes AND had to delay sending them off because I had to special order 10 cent stamps which came two weeks later as the post office had an underwhelming stamp selection for being an actual post office. The post office also stated only one person in their office was "qualified" to hand cancel my envelopes, which is an issue when he or she is not there every day. While the staff was nice, the entire experience was unorganized and pretty frustrating. After all my efforts and in the end, my Save The Date envelopes were both hand canceled and ran through the machine and you couldn't see the beautiful Maine stamp I had procured from eBay. Thank you, Wilson Blvd PO for taking such great care of our very expensive letterpress invitations which took me three months to design and have printed, with hand calligraphy envelopes and antique stamps. You gave the same amount of care handling my invites as I took in creating my dream wedding invitation suite and I am grateful.
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May 2022 by Jinghong Cai
The staff in this post office is fantastic, but the facility has no AC. Now the temperature in the service area is 90 degrees. This condition has been lasted for one month. I feel sad for the workers there, especially the two wonderful post office ladies who have to work there everyday.
