-
October 2025 by Jorge Rodriguez
The staff was really rude and condescending
-
September 2025 by Diana Teaford
I inadvertently dropped a letter to an insurance company into the indoor slot. I wanted to send it by registered mail. When I reported the problem to the “lady” at the desk she yelled that she’d have to go through the entire bag of mail. It was 5 sec since I dropped it and no one else was in the PO. She yelled at me for not knowing the zip code on the letter. “I don’t know you”, she yelled. “HOW do you expect me to find it”. I showed her my return label, she huffed off and after a minute she said she couldn’t find it. Personality and service is not her forte!
Rude, unprofessional, disrespectful and mean describes her. Put her in the back, not out front with the public.
-
June 2025 by Robert Hanshew
The customer service is the worst. Tried to mail a package overseas and the counter dude couldn't have gone out of his way to be more rude, has an attitude, and takes delight in making the situation difficult for the customer. Should be fired immediately.
-
June 2025 by DABZ_Bomb
Honestly I never write reviews but the lady at the front desk is something else. She is extremely rude and always has an attitude. I don’t expect some 10/10 service but it’s like she’s trying to be a female dog and get people to dislike her. Everyone else there is super nice and friendly and that’s the only reason why I put two stars instead of 1 but she’s the worstttt. Someone needs to fire her or just tell her to stop being rude maybe? If you’re coming to work then come correct. No one has done anything to you miss!
-
June 2025 by Charlotte Funnell
The location is open after hours, but the kiosk does not allow you to mail packages.
-
May 2025 by Waverly Village Apartments Arlington Virginia
I tried to give the mail lady mail from previous residents and from current residents, mail was left in the wrong mailbox by her and she rejected the mail. She told me to give it to her tomorrow or to leave it on the floor, that she didn't care. The mailman before her told me it was illegal to leave mail like that and to never do that. This lady doesn't care about the safety of people's mail. Is it impossible to talk to her, every time you tried to say something (like Hi/Hello) she snaps at you. It looks like it is impossible for her supervisor or manager to do anything about her behavior or attitude. It seems like they are afraid of her. If she doesn't like her job she shouldn't find something else to do.
-
May 2025 by Jacob
Great and helpful post office and staff here. Lines are never too crazy and the folks here do a good job of keeping everything moving.
-
February 2025 by Hale Waller
They keep it smooth here
-
August 2024 by Greg White
Stefan at the front desk, hope I’m spelling that right, came thru huge for me. My address was erroneously marked invalid by the carrier and he flagged the package before it could be returned to sender. Really appreciate the customer service.
-
June 2024 by Claudia X. Reyes
Staff is rude. Got a chip on their shoulder, waiting to take it out on the first customer they find the opportunity to. It’s ridiculous how unpleasant it is to interact with the staff. There is no other establishment that I’ve interacted with that will treat customers this way.
-
May 2024 by Traveler
Always rude at this location and mail dropped in the blue mailbox was not scanned for days leading to a significant delay.
-
May 2024 by Don Weber
Counter staff refused to look into non-delivery of a bill which was shown by "informed delivery" to be expected 4 days before. The counter person was rude and dismissive. This is not the first time I have encountered poor service. This is a very poorly run PO. I always go to 22205 (Westover) to send anything. Oh, I got that letter 11 days after it was predicted to be delivered.
-
March 2024 by Mehran ORF
Extremely rude staff on the front. They talk to you like you owe them something. I dropped a packaged couple days ago and its lost no where to be found and she didn’t want to help saying “there is nothing we can do” who can do it then? Never using USPS ever again for my business. This is not the first time they do this and don’t take any responsibility. I also witnessed the staff treating an elderly woman very bad. The poor lady looked scared and embarrassed.
-
March 2024 by Barb Brown
I recently mailed family photos, that were taped up in a Manila envelope in which I asked the employee if this was secure enough so the photos would not fall out of the envelope- she did not reply- in fact she ‘pretended’ not to hear me-and had an attitude like I was ‘inconveniencing’ her- I then asked if I could have tape to reinforce the sealed envelope- was told they don’t have any tape—- was chargedlike it was a package- not a sealed envelope- Results: recipient only received empty envelope, No photos inside-along with note from USPS saying it had been damaged-I followed up at same Post Office I had mailed the photos at, asked for supervisor so so could complain/bring to attention— was told no supervisor- did not if/when supervisor will be there (date/time)-After all that, one PO employee asked if I had the check on me- since she accidentally gave me the check I paid with—
-
December 2023 by Jon Sheldon
Its like going to a third world country. In addition my sent birthday and received Christmas cards are opened looking for $, might not be my locals. Still, the skill and care of the staff here is atrocious.
