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October 2023 by Charles J.
Had a really great experience with WBM. They had the car I wanted (Kia Niro plug-in hybrid) at the best price in the area. Omar, the salesman was not pushy, and was easy to work with. The processing fee was only $449, which was a lot lower than I have seen elsewhere. Thanks WBM!
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October 2023 by Kevin Mccormick
Terrible!!!!! Bought a car out of state. They said nothing wrong with the car. They lied. Got it. Took $2k just to get it running. Key was broken. Car smelled of cigarettes and was dirty. After the sale they never answered any of my emails. STAY AWAY!!!! They are the reason car salesmen are scum. Karma will catch up to them. Also look at the other reviews on bad keys. They are up to something fishy. They don’t even try and make bad reviews right. Complete losers
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October 2023 by Quinn Hatten
My fiancé and I came in for an older model for pickup we work with Neem and Tony. Although, we did not purchase the vehicle the customer service was exceptional enough to leave a review. My fiancé vocalized her concerns and Tony addressed each of them directly. He was accommodating to my financial requests as well. We did not purchase for personal reason out of their control. We were very happy with our experience.
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September 2023 by XaQaRa EquinoX
Worst car purchase I ever made. May 2022. Z4 convertible. Nail in tire. Failed inspection. Seat panel fell off the car the first day. Convertible top failed to go down 3 weeks after purchase. I was stuck with the car. But I say this, I would not buy another car from them if it was free, and came with an Akita puppy. NEVER !
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September 2023 by Jiarui Li
Please do not buy car here. It is a terrible experience. I bought 2010 car, but the car is not good, I still need to pay almost $1000 to fix it by myself, then I can pass the inspection. They sell bad car, and didn't give any warranty. So bad dealer!!!
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September 2023 by Danielle Davis
I had a great experience at this dealership. Arash did an awesome job as my salesperson. Process was smooth and quick. Highly recommend!
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August 2023 by TriForceCode
Omar was fantastic. Great kid, very knowledgable for being so young. He was attentive to my questions and helped me every step of the buying process. Love my new Rubicon! ❤️
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May 2023 by Dimeia Davis
The sales rep was Omar. He was professional, called me back as he stated. The reason I gave this dealership a 3 star is bc you sold me a luxury vehicle with one key fob. How tacky. Is this dealership that hard up for money where they cannot provide their consumers with a 2nd key fob. That’s just pure unprofessional to say it only came with one fob. I spoke to the manager about the key fob Monday he stated he would contact me w/in a few hours to see if they could find a fob discounted. Today is Wednesday 4/19, I still have not heard from the manager. Every car that you sale regardless if you have another key or not should come with a 2nd fob just out of pure convenience. Also the manager told me in the pics my car had a missing piece in the front. This piece covers where the car is towed. I looked at the pics and it was the color of the vehicle but I wasn’t going to argue, that’s beneath me. Just know as a business you should do better by your consumers.
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May 2023 by Darlene Myers
I would like to thank the team at WBM of Arlington for the awesome display of service. The entire team was great and the process went smooth and if I had to rate them 5 stars is really not enough they deserve 10 stars. May God continue to bless them. Mack and Darlene
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May 2023 by Todd Carlisle
These guys are great! I contacted Tony and I think Omar about a F150 they had for sale. I was very hesitant being a smaller dealer but man they blew me away. I am located 4 hours away from their dealership and wanted to have a deal done prior to traveling. We discussed price and everything over the phone, I got on the train and headed north. I had arranged for them to drop the truck off at the Ford dealership so I could have them go through a multi point inspection and they did it happily. Everything checked out and we finished all the paperwork and I was on my way home. I can’t recommend these guys enough.
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April 2023 by William R.
This place don't deserve a star. I bought a vehicle here and had to replace the motor with my hard own money. Stay away. The car I only have for a week and had issues that same week. I told Tony to either pay me back the car or buy it back. And he said no. To fix it first and he'll buy it back. For me that's is a scam. And the motor has been replaced and was not on the car fax. Stay away they need to get sued.
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April 2023 by Joshua Hwang
Terrible service! Horrible experience with them! I purchased a used car. However, the Emission system light came on within 3 days after I picked it up with a temporal plate. I asked them to fix the emission system problem. It may be caused by the fuel injector's fault. It may cost over $500. However, they did not fix it. Also, they promised that I will get a second key when I picked up the real plate later. When I came to here to pick the real plate after about 1 month from the purchase date, they gave me the second key with the missing part as shown the picture. It may cost about $149 to $400. I asked them for the missing part of the second key. However, they lied that they sold the used car with a single key, and insisted that the second key with the missing part is normal, because the second key is not broken. How funny! They are definitely not honest.
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April 2023 by Iris Moreno
My experience with Arash and a tad bit of Tony was great! The thought of purchasing a vehicle was nerve wrecking for me already, but even before me and my boyfriend arrived we had called ahead and Arash greeted us from a far not ever meeting us we felt welcomed. Arash’s ball of energy and exquisite customer service is jus what I needed to feel even better about my purchase. Tony sealed the deal to where I felt great that he provided everything I needed even while I kept hesitating back and forth. We love the new vehicle, we appreciate the time and hospitality that was provided to us.
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April 2023 by Sherri Ferrell
The gentlemen here at WBM Auto are nothing but awesome!! Tony the office manager and his whole staff are super polite and so respectful!! The vehicle i wanted did show with a panoramis roof and I personally never had one plus the vehicle online was IMMACULATE looking so I HAD TO SEE IT!! After careful consideration I just couldn't deal with that panoramic roof with the car being driven daily. But the staff were so nice and agreed to fix all the small cosmetic things and offered to allow my own person independent mechanic go over the vehicle before purchase!! They have NO HIDDEN FEES THESE ARE NO NONSENSE MEN I will definitely one day purchase a vehicle from Tony and his crue!!!
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March 2023 by Joshua H
Terrible service! Horrible experience with them! I purchased a used car (2018 Honda Odyssey, $20,495) on 2/15/2023. However, the Emission system light came on within 3 days after I picked it up with a temporal plate. I asked them to fix the emission system problem (e.g., the defect of the fuel injectors). It costs over $500. However, they did not fix it. Also, they promised that I will get a second key when I picked up the real plate later. When I came to here to pick the real plate after about 1 month from the purchase date, they gave me the second key with the missing part (i.e., metal key). I just asked them for the missing part of the second key. However, they lied that they sold the used car with a single key, and insisted that the second key with the missing part is normal, because the second key is not broken. How funny! They are definitely not honest. Also, they charged $1,000, which is the security deposit and will be refunded. However, they did not refund $1,000 until 1 month after the charge (on 3/19/2023).
