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November 2023 by Chris S.
It's okay. Convenient location if you work near the Crystal City Metro. Some of the staff are friendly.
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October 2023 by Bh AA
This punch is very good service
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July 2023 by Reece Janes
I wouldn’t believe the bad reviews. Either they’re from a long time ago or the bank has changed, but I experienced the best customer service here than I have done anywhere else. Marco was fantastic and Hakim, the manager (who I’ve seen has had bad things said about him below, but do not believe them!), was fantastic help. I’m glad I chose this location and recommend others to
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July 2023 by Sara Abdulloeva
Very friendly and helpful staff. They know their jobs well. Tye way they explain everything is professionals. I highly recommend this location to everybody.
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July 2023 by No M.
This branch is an inaccurate branch. I came their to get my routing number for direct deposition my work checks and they gave to me the wrong number. Just because you work at a bank does not me they know what they are doing. Take the time to find another branch or banking institution Wells Fargo cannot handle anymore business. They consistently have people who are willing to lie steal cheat their own work. Just a WARNING
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December 2022 by Waleed Alsaid
The service in this branch is the worst in any Wells Fargo Branch I have visited. There is a Moroccan banker he is Racist and very rudeNever recommend Wells Fargo
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March 2022 by M K.
Great customer service, friendly and knowledgeable staff. I've banked with Wells for almost 40 years and they've never made a mistake on any of my accounts. Love this bank.
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June 2021 by Tag Haley
The service in this branch is the worst in any Wells Fargo Branch I have visited in the last twenty years. I wonder why the senior management is not evaluating the operation. There are a couple of tellers here and also a so called “loan officer” here who are really unprofessional and unqualified to be bankers. Sorry Wells Fargo.
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January 2021 by Alexander Vandermash
Went to use the ATM at this location, only to find it broken. Called the 800 number to report it broken, the customer service rep hung the phone up on me.
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February 2020 by Thinus Bekker
Friendly and efficient staff. Great support from Kevin to open an account
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November 2019 by Sean K.
Well with all this construction going on what a pain to get into the bank, but once I was inside the teller was probably the best at customer service so the only knock 1 Star is bc of the absolute headache it is to get into the bank but beautiful lobby and awesome employees
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January 2019 by Mahnoor K.
I've never been this insulted in my life before. Mr Kevin j.carbello NMLS ID: 1722553 felt uncomfortable dealing with me. He asked me to go to another branch even when I gave him everything he asked me. Him representing Wells Fargo is a shame. I have a question do u guys need more than Id social to proof identity or i just calls the cops for declining my requests for Changing my password?
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November 2018 by Jacob Peterson
Wells Fargo is lousy bank 🦠ever you can even deposit cash into my friend account ...!!
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October 2017 by Jennifer Henderson
One of the managers tried to convince me to get a credit card. After explaining to him that I had quite a few credit cards and wasn't interested in getting another, he felt the need to look me up and down and tell me that it didn't look like I had a lot of credit cards... not sure what that was supposed to mean but it did bother me.
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September 2017 by Kara Welch
Does not consider customer loyalty. Does not have foreign currency readily available.
