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August 2025 by Lidia Leak
The only reason I come back is for Ni. Some staff are unwelcoming to Brown people. My husband was not welcomed by the staff not even a hello as he walked in the spa. The only nice person in there is Ni, and the only reason I go here.
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August 2025 by Krista Ferrara
Been going here for more than a decade, nothing compares!
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July 2025 by Esmeralda Garrido
Can’t wait to come back!
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July 2025 by Brie
I have been a client here for over 5 years and the quality of service has been consistently good. Kim, the owner, is absolutely amazing and excellent at her tradecraft. She is friendly, professional, has great attention to detail, and she is gentle on my cuticles. Highly recommended.
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July 2025 by Jason Baek
I had a truly disappointing experience at this salon today. My first visit—when Tina was still working there—was great, which is why I decided to come back. Unfortunately, this visit didn’t go well at all.
I chose a Gel Pedicure color that looked completely different on my nails than it did on the sample. When I mentioned this, Kim (who I believe is the owner) responded, “We don’t make the colors, so we don’t know.” She added, “Before we remove it, just let me know which color you like, because we don’t want you to dislike the next one too.” Her tone felt dismissive and lacking accountability. Since I was short on time, I chose not to argue and just moved on.
I then got a butter-yellow gel manicure. Once back in my car, I noticed several nails had air bubbles and uneven color. I normally wouldn’t go back in, but the quality was unacceptable. When I returned to point this out, Kim again dismissed my concerns, saying, “I didn’t do anything wrong — maybe it’s the color,” and, “Next time, you should let us know if you want more color before we apply the top coat.” However, I was never asked about a second coat during the process, and there was no apology for the poor application.
To make things worse, she implied the marks were my fault for bumping the gel dryer—something I wasn’t even shown how to use properly. Rather than take responsibility or try to make things right, it felt like the blame was being placed entirely on me.
When I left, Kim didn’t even acknowledge me. No goodbye, no thank you—just a cold, argumentative energy. That’s the last thing anyone wants to experience at a salon, where customer service should be a priority.
Overall, I left feeling frustrated and disrespected. This salon seems to value long-time clients over new or returning ones. I had high hopes based on my first visit, but sadly, I won’t be coming back. The quality of service and customer care simply doesn’t match the high ratings this place receives.
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June 2025 by Huma Khalid
Always so accommodating and kind! I’m always satisfied with every visit! Thank you💗
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June 2025 by Jeanette Koekemoer
Awesome friendly service!!
I will definitely be back
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June 2025 by OSU D
I have been going to Abbey’s for months now. It’s always clean and all the ladies are professionals. I have been to so many salons in the area, and this is by far my favorite. Kim takes her time and makes yours nails look good. She never pushes you to get something you don’t want, and her recommendations are always spot on. I absolutely love it here, and I highly recommend this salon!
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June 2025 by Juanita Wheeler
My first visit to this nail salon. Will definitely won’t be my last. I went on a weekday which is less busy and very relaxing. Kim, the owner and stylist did a wonderful mani/pedi for me.
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May 2025 by Michelle Etzel
Great pedicure by sweet lady. Already booked my next appointment.
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April 2025 by Beverly Jedlinski
I've been coming to Abbey's Nails & Spa for nearly three years now and absolutely love it. My nail tech is Ni and she is fantastic! I really appreciate that it is a smaller salon with just five pedicure chairs, which makes for a quieter, more personal and very relaxing experience. I had never tried Dip Nails before and have been sold on them ever since. Ni does an amazing job on them, usually with a French manicure, and her spa pedicures are out of this world. Thanks for taking such wonderful care of me!
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March 2025 by The Truth
The woman doing my pedicure, Ni, skipped a step in the procedure. I called her out on it and she went ballistic. She argued with me for 10 minutes. At one point, she said I have another client at 2:00pm. I told her it is only 12:15pm and there is nobody else here. Extremely rude and unprofessional. Never again I will waste my money on this establishment. Beware of this place.
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March 2025 by Celeste Descoteaux
Quincy is the best!!
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March 2025 by Kristin Bocanegra
I had an amazing time very relaxing. My nails came out just as I asked and even better. I will definitely be back.
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March 2025 by Ben Wicker
Abbey Nails is the place to go!! They always do a wonderful job on my nails. I’ve been going for a year now, and my fingers and toes always come out great! Being a guy, it’s tough to find a nail salon that doesn’t judge you, Abbey Nails is a judgement free zone! They are super friendly and always willing to go above and beyond to make sure your nails are how you want them!
