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March 2023 by Alan Shore
Absolutely horrible, I went in there to see regarding my biz account I opened last year as my biz is taking off and they had no record of it opening, I needed to get things operational for Stripe.. I went up to the Reston location and had everything situated in about half a dayThe vibe as you walk into the door is panicked, I’m not sure if they had a threatening situation but they were cold, short and none of it was warranted. The banker who saw me said there’s no record I tried to open an account there even though they had my EIN. I received no call back but found out later I needed to open a fresh EIN, rename my biz and gather Articles after Reston was easily able to see that it the previous attempt didn’t pass the background check. Last year they added the branch phone number to my personal account without my consent looking through a identity compromise to a 2911 number..Truist is massively going downhill and PNC is much more inviting. Shame really, Suntrust was my first bank account.
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October 2022 by Gabby Porter
The ATM took my card and the teller told me I have to wait a whole week until they can return it. I asked if there was anyone who she could call and she said no.
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October 2021 by Andrea Fisher
Lansdowne branch closed permanently.August 18 2021.But company hasn't changed website..
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October 2021 by Tully Tavares
The bank in no longer open, or doing business.
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September 2020 by KENNETH BERNAL
Came here one afternoon and everything was fine! Everyone was nice and friendly! This bank is a 5 star!!! Bravo!!!
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March 2019 by Fardad Tabrizi
Rude staff (especially the banker, Neda Fardedavaji).
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October 2018 by Meridian Office
Service is always slow!
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December 2017 by Jack Wood
Mona is the best! Always so friendly and pleasant.
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April 2017 by Samuel Ofori
Lindsey is awesome
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May 2016 by Bobby R
I go withdrawal money from their ATM and as expected I have to pay the $3 fee. What I didn't expect was an additional $2.50 separate charge pulled from my checking account on top of it that I never agreed to. Is this how BB&T operates?
