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February 2024 by Amanda E.
I don't understand the bad reviews. We have used Canine Carousel since the original Herndon location where they used to groom our last dog, who had horrible anxiety, but the CC groomers always did the best they could with her. Today we frequent the Ashburn location for our two pups, a shih tzu and an anxious chihuahua, and they are great with both. Learning from our last dog, we knew that the shih tzu was going to need constant grooming, so we started working with her at home to practice as soon as we got her (3 months), with daily brushing, desensitization of buzzing or clipping sounds near her, etc. She got an A+ grade on her first visit and has been a regular client ever since. Both dogs are groomed by Sundown and they are the best! I don't know how they are able to clip our whiny, squirmy chihuahua's nails, but its done quickly and better than anything we can do with her at home, so I'm always grateful to have them take care of it. Extra bonus that they are conveniently located as well! I love being able to support small, family owned business.
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December 2023 by A Touch Of Styl
We love Canine Carousel! I have been going here for over 17 years!
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November 2023 by Sea Clusion
I highly, highly recommend Canine carousel. I’ve tried several groomers and they are the best. They pay attention to detail and my dog looks great after each appointment. I love the decorative bowties and scarves they come home with.
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October 2023 by Shawn Mitchell
I had two cats groomed at this location, super friendly front door person and the grooming staff is great.
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September 2023 by A S
This place is HORRIBLE. They said my 5 month old puppy needed anxiety medicine because he was too “wiggly.” They didn’t do the cut but said I had to pay for the dog bath or they wouldn’t give me my dog back! I was SHOCKED when they said that. Do NOT take your dog here! Whatever response they even try to give to this review is a lie. I wish I had believed the reviews I read before taking my dog here. I went to another groomer right after and they were absolutely shocked at what they said and happily took my puppy in.To the response below- there was no excessive matting. You claim to be professional groomers, it was easily manageable. You were not thrilled to welcome him back and said you all were overbooked with 4 puppy appointments today. He came ONCE prior and followed all the guidance. Please don’t lie. You threatened to not give me my dog back!! And failed to complete the service and didn’t even tell me beforehand. The lady told me “pay or you don’t get your dog back and put him between your legs and get him used to scissors.” Literally this is how I was spoken to about a dog that’s 5 months old.
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September 2023 by Cecile Batchelor
My poor little dog got a case of fleas after an out-of-town visit. I called the minute we got home and took her for a flea bath. Followed that with meds from the vet and she is good as new! Yay!
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September 2023 by A S.
This place is HORRIBLE. They said my 5 month old puppy needed anxiety medicine because he was too "wiggly." They even threatened to not give me my dog back when they failed to complete the service and demanded I still pay. The lady told me "pay or you don't get your dog back and put him between your legs and get him used to scissors." Literally this is how I was spoken to about a dog that's 5 months old.
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August 2023 by Kathy Weyman
I’ve been taking my pup here for years now. They do an outstanding job grooming her. She and I both love the Ashburn location.
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August 2023 by Laila Bober
Krissy is awesome. the is very patient with my puppy since he is a little sensitive to grooming. She takes her time with him to make him feel comfortable.
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July 2023 by ron lux
They take great care in what they do . My pup has always received a great cut from Jackie . They are kind to the dogs and we feel secure when he is left in their care .
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July 2023 by Lorenzo M.
Great service, had a wonderful experience bringing my dog into their grooming area, could use a bit of dusting and updating the selection of items for sale.
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June 2023 by Anna Dimitriou
Well , if you want a groomer that says she did the best she could without consulting you… then THIS place is for you. Attached are before and afters. Avoid this place … my poor Apollo was traumatized .
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April 2023 by Jeanne Haynes
We have had great experiences with Canine Carousel for over 15 years and atleast 6 dogs. This is a caring family of dog groomers. We highly recommend anyone that wants the best for their pets to use Canine Carousel. The best test is when your pets are happy to see the staff.
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March 2023 by Terri Lipson
I have been taking Ollie, our mini golden doodle, to see Nikki at Canine Carousel for 4 years. I can’t say enough good things about the grooming he receives and the care as well.I highly recommend Canine Carousel!
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March 2023 by Alicia Wischmeier
We love Canine Carousel! Our two pups love their groomer, Nikki.
