-
November 2023 by Leslie Basurto
My mother had a bad experience today with Ashley F. As soon as she asked to make a deposit, it was said she would not be able to if she didn’t have a debit card with Chase. We went to the bank to make a cash deposit, and seemed like the easy answer was “No, we ‘can’t’” instead of understanding our point of the visit. After some back and forth of trying to understand why we couldn’t make a deposit, the clerk later said she can make a deposit to a company. That was our original reason for going…why wouldn’t you just ask instead of refusing service and assuming? This seems lazy and Ashley was unapologetic. The only reason we are giving this bank 2 stars because there was a nice man who greeted at the front door. Please work on your customer service.
-
September 2023 by Christine Young
Paid my truck off thanks for your help?
-
May 2023 by Mr.Peter Kallini
Excellent customers services and friendly all the time with their smile ?Everyone is doing a great job, I recommend this branch to my friends
-
January 2023 by Tammy Nguyen
Great service, friendly staff. Great promotions going on. We’ve been Chase customers for years, so happy to see Chase branches coming to Va, finally!
-
December 2022 by Tim R
Sharp friendly staff. Nice modern and comfortable office. Way better than many/most banks in the area.
