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February 2023 by Leigh T.
This review is for the deli. One lady in particular. There is a lady in the deli who is extremely grumpy and unpleasant ALL the time. When I see it's her there, I do not even bother getting deli meat. Not only is her attitude terrible, I am very bothered that she only wears ONEGlove when slicing deli meat. It's really unsanitary and not to mention plain old lazy to not put on two fresh gloves. Her attitude keeps me away but the improper glove wearing is what really prevents me from getting deli meat. My husband went to get some last night and made the same observation. Please someone talk to her about proper glove wearing!!!
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October 2022 by Chloe P.
Bakery employee was very polite and made my dad a beautiful birthday cake that I had placed almost a month in advance. However the cake tasted stale and the icing tasted like plastic. We were all extremely disappointed being that Harris Teeter cakes are fresh and delicious!
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August 2022 by G D.
If I could give them a 0 stars I would . Don't ever go to this location . They're a bunch of kiss ass when you make a complaint but never do anything about it . My niece
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August 2022 by Melanie S.
This Harris Tetter in the Creek View Plaza is the closest to my house, but after several experiences with bad and lazy customer service, I'll be driving to other locations from now on. One time when the store had just changed it's closing time to 10:00 pm, I came to shop 20 mins before it was closing. I parked and walked to the closet door to find that it was already locked. There was not a sign explaining to use the other door so I stood there trying to make the electric door open for several minutes. Finally, I had to walk to my car, re-park closer to the other door and walk in. I was annoyed by the extra walking bc I have arthritis and it was the end of the day so my knees were killing me. Why shut a door when the store is open for TWENTY more minutes? Oh... I know why... bc you are hoping customers will think you are closed and go away! Nice!Tonight I went back to shop at 9:15 pm and even though the store hours were listed as closing at 11:00, the cashier made sure to tell me that they were closing early at 10:00 when I walked in. That was plenty of time for me, so I started shopping. I went to check out at 9:42 pm to realize that they had closed ALL the registers already except self check out! I admit, I gave the young cashier who looked at me like "I'm not checking you out, Lady" a dirty look. So with $150 worth of food, I had to check myself out. There were four teenager workers standing around the self checkout post that already had their backpacks on to leave just talking and wasting time until they could leave. After I rung up ALL my groceries and put them in the own cart, I headed to my car. As I was pulling out I looked back at the store and the rude cashier was locking the same door again. It was 9:52.If your hours say you are open until a certain time, your store should be ready for business until that time. Employers should not be locking doors and closing registers early, making it inconvenient for people who are trying to give you their business, just so the young staff and irresponsible management can make their 10:15 movie! So rude.
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August 2021 by Vincent J.
I encountered a a horrible experience while visiting this particular location for the first time. I usually go to the one close to my work in Herndon. However, I recently moved near here and was out exploring Friday evening. I decided to stop at the deli for subs. First I had to wait about 5 minutes or longer for the rep to come over and acknowledge my presence. When she finally come over she seemed to have an attitude for what I do not care to know. I stated I wanted two subs one on 5 cheese bread and the other wheat. She yelled what do you want as if I was bothering her and grabbed two white breads. I explained that's not what I ask for yet she continued to slice in to the bread completely disregarding me. Then and what type of sub. I told to forget it and walked off. Decided dine elsewhere solely because her customer service sucked. My thinking is if you don't want to work no one is forcing you to do so. Unfortunately, she ruined my first impression of this store as I may avoid it completely in the future.
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August 2021 by Kleo O.
This deli blows. Every time I go the bread gets soggy, almost immediately. Gave it another shot today with their steak and cheese but somehow that came out cold. Got me on that one, cause I watched the lady put the sandwich in the oven . There's better options out there, do yourself a favor.
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March 2021 by Mary R.
Harris Teeter is my go to grocery but I won't spend one more moment or dollar at this location. I went to the customer service counter to ask about something. One girl was sitting and eating and the "supervisor " as her badge said was leaning in the doorway with her arms crossed. Blank stares from both. I said hello, more blank stares. I said "excuse me, I have a question?" The customer service supervisors response- "so ask it." My response? I left my full cart and walked out. Perhaps some training?
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January 2021 by Steve S.
Great stock of organic vegetables. Also a wide variety of everything else. Thank you.