-
April 2024 by Bobby Kolli
Very worst and unethical experience we had there on last Saturday. The service guy( named as Harry) was rude and using bad and vulgar language at us. The coffee he prepared was a garbage. He didn't care to have a proper hygiene levels. I am ashamed to be a regular customer of this store. This is very disappointing after we were there for couple of minutes hearing such filthy language.
-
March 2024 by Marshall Kellner
Long live the former Night Shift Kings✊️✊️
-
February 2024 by Brady Wilson
Terrible experience, slow service, wrong
-
February 2024 by Clark Hoffman
Food is cold and gross. Honestly inedible. Just trash.
-
January 2024 by Ahmet İde
Slow slow
-
January 2024 by Annelise Bryan
the food itself is good but omg. the customer service here is horrible. i was yelled at when i did not receive my donut even though they insisted i got it. obviously they found it and gave it to me but didn’t apologize. also not to mention right now im sitting in the drive through and have been sitting here for 15 minutes while it’s not even busy. what’s the hold up? idk. i saw a kid in his phone and ignoring the us in the drive through. management needs to be stricter with their employees.
-
January 2024 by ash
Ordered through drive thru and it took way longer than i expected. Seemed to only have one person working with guests then the other making the drinks and food. 2 people for a friday morning , so service was slow. But i tried the seasonal pink macchiato and got a breakfast sandwich and a donut. the food was good but it’s upsetting that only 2 people are working a busy morning they must get worn out.
-
December 2023 by Cindy M.
This is the second time I've ordered from this store where almost every item I received is wrong. I ordered 8 items and only received 2 of them. I also noticed the random donuts I was sent were stale, and one even had mold on it. I am shocked at the indifference of this store. I attempted to call and speak with a manager on duty, but I was told there was no one available to speak with me. I would avoid this store at all cost.
-
December 2023 by Mr. G
Tough to give a good review to a donut shop that consistently doesn’t have any
-
December 2023 by Patrick Glass
Absolute garbage. Never ever will I go back trash customer service and old stale food. Donuts clearly from yesterday. This place makes Dunkin look really bad. Obviously a bunch of high school age kids that just do not care about their jobs or the quality nor the safety of the food they serve.
-
November 2023 by Tanika Coates
I stood in line for 10 minutes for someone to tell me to use the kiosk. An entire store full of people and none of the workers said anything when people walked in. The worst customer service.
-
November 2023 by Chris H.
The worst service possible. They never serve what is ordered. Not once, not twice. This is the case every time. You order 2 and only get one. One doesn't have the time to go back every time to ask for missed orders. Can they be a little more diligent in packing what is ordered. Never again visiting this Dunkin. There is no option to give .0001 star, hence giving one.
-
October 2023 by Sonya Smith
Carol Rodriguez the store manager is the true essence of a store manager she goes above and beyond for her customers! I ordered off of DD but the item was not listed on DD site I called and spoke to Carol and explained what item I wanted to order CAROL MADE IT HAPPEN!!!! In my book the is AWESOME CUSTOMER SERVICE!!!Thank you Carol and staff!!
-
October 2023 by kelly anderson
I’ve been coming to this dunkin for a couple of years now and it has always been a bad experience. They have no sense of customer service whatsoever. They constantly fill the entire (and i’m not exaggerating when i say this) cup with ice (even though I always make sure to order less ice). Not only that, but they always go light handed on any and all types of flavoring. I’ve never seen such a stingy establishment. Don’t get me wrong, I LOVE DUNKIN. But never this location. They are always rude and even when they say they’ll remake it, they don’t. They act as if we can’t see them. Today a worker even told me that they can’t fix it cause “that’s the amount of flavoring they’re supposed to put” (a phrase I constantly hear from them). My drink tasted like water and I even apologized when asking if they could remake it yet they still talked back and then talked bad about us behind our backs. AND DIDNT EVEN FIX IT. Do listen to me when I say it’s well worth it to just drive to the next dunkin. It’s what I’ve been doing when I have the time (although a bit inconvenient but well worth it).
-
October 2023 by Ron Yeaw
Great Dunkin’ Donuts, nice stuff and fresh food. They do, however, run out of donuts pretty early most evenings; and inventory management unfortunately goes out the window. Twice I tried to buy the last two of some donut style, only to see them get resold and ultimately handed off to someone several people behind me. Not a big deal, but the staff’s seemingly incredulous belief that this glitch is somehow beyond fixing left me scratching my head.
