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June 2023 by Allison Richards
"Meh" is the best word I can use to describe my experience here. It wasn't great, but it wasn't terrible either. It was very rushed and a little sloppy but the people were friendly and the price wasn't bad.
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March 2023 by Ryan Marie Young
Friendly and they do a great job with reasonable prices!Service: Pedicure
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July 2022 by Mike S.
Second time in here for pedicure always a pleasant experience. The hot stones aye my favorite
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July 2022 by Beena Kurane
Comfortable massage seats while pedicure was done. Friendly people. Not pricy. Good service.Just they did not ask me to wait enough before I left as my nailpolish got smudged after I left,must have been yoo early before it dried up.
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September 2021 by Rachel Ceneviva
Super clean salon, staff was really friendly, and my pedicure was great! The woman that did my pedicure was very detailed and actually spent a lot of time massaging my feet and legs which doesn’t always happen at every salon. The chairs are also really big and comfortable which was a plus. Only downside was they don’t take Amex so make sure you have a Visa or MasterCard if you plan to pay with a credit card. Overall a fantastic experience - definitely will go back!
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August 2021 by Vivian U.
I was a walk in for this nail spa, there was only one other person there getting their nails done. I have no problem waiting if peter would have told me he had an appointment coming in 10 mins after I got there but he decided to take me for a gel manicure. I showed him the color pink I wanted and then moments later I asked for a white tip as well. The appointment literally took ten mins tops. I didnt get a hand massage for my manicure & didn't get a pink color just a clear gel and a white color tip. I do hair so my nails are always darkened by hair color so I shouldn't have assumed he would be like oh she wants to cover it up with the pink color she chose. But no I get clear gloss that isn't even painted all the way for it most likely will chip off in a couple of days if it hooks on to my jacket or something oh and you can still see my old ratchet nails under the clear gloss. Lol I left 3 stars because stars was for my nail tech who did my pedicure. Other than that I would of left 1 star, She took her time to do my leg massage which I very much enjoyed and appreciated. I paid way to much for these services I didn't find a moment to relax! Lol never again I'm not confrontational and I will pay for my services no problem. They still did work. I don't want a free service I just wish I had a better experience. And better nails Don't rush an appointment just to squeeze someone in a ten minute slot!
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January 2021 by Jen F.
I've been coming to Elite Nails for years and bringing family and friends whenever possible. The services have been wonderful and the staff has always been very kind. Always willing to chat or leave me alone depending on my day. I highly recommend giving this team a try if you are in or near Ashburn.
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November 2020 by Norah Alessa
They are soo nice and the place is soo clean and they did my nails exactly like the picture
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June 2020 by Leilani Tizon
I LOVE Carmen & Ann!!! They always do such an incredible job on my nails. They’re super personable, very sweet, & theyre fast. Been coming to them for 5 years.
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March 2020 by Vibha S.
I had previously posted a negative review about this spa. My technician, Ann has terrible customer service, was disinterested and rude and just couldn't be bothered to be friendly or courteous. No eye contact, no greeting, nothing!! Following this, Peter the manager posted a message offering me a free manicure. I decided to give them another chance. He said it would affect their business. When I arrived, Peter could not even remember that I had made an appointment directly with him 2 days earlier. Looks like they don't even check their schedule! Before I was seated he said something to the other staff, in his language and they all looked up at me. Ann, gave me an arrogant look and looked away. At the very least Peter should have asked her to apologize for her poor service. I have no idea what he said and that in itself is very rude. The manicure he gave me was just OK. It was obviously something he wanted to get through quickly. As I was leaving, I told him that I wanted to give him his tip. He was attending to some issue with the water settings and was bent down near a wall. Half turning his head, he tells me to leave it on his desk. Not a word of thanks!! So definitely I will not be going back to this spa. They have no idea of good customer service. There are many nail spas in Ashburn and I'm sure I'll find one that is much more decent. I would also suggest that Ann not be your technician.
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February 2020 by Veronica P.
I love this salon! Peter's ombré technique is A1. He's so precise and knows exactly how to shape nails beautifully depending on your shape preference. They are also very friendly and accommodating. I absolutely love my nails! Even my cuticles are very well cut and oiled. I felt like an Instagram nail model. Just look at that perfect blend and technique, it doesn't get any better than that! I always leave satisfied and with a great experience!
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January 2020 by Katherine
I went there for the first time to get SNS on my nails few weeks ago. Tony did a good job on my nails and I will be back soon!
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November 2019 by Emily B.
Got a white gel manicure last Friday, the technician painted over my skin and under my nails. It was peeling like crazy just 2 days after I got them done. It was messy and she didn’t clean around the nails. Would not recommend or go back
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November 2019 by Veronica P
I called in the morning before heading there to make sure I could get in for a dip manicure and they told me yes! When I arrived I was greeted by Peter. He asked me what I wanted and he also gave me his recommendations. He did the most beautiful ombré nails! I will be definitely returning!
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November 2019 by K Pursley
My friend and I were the only ones there. We got pedicure chairs next to each other. The woman doing my nails hurt me a bit during, so, I asked her to ease up a bit (which she did). She was very good with the washing part (I'm super ticklish). Our nails came out nice. The price was the same as other places, except you're not offered a drink (water), and the scrub massage wasn't as relaxing as I was hoping for. They let us sit there and gab while our nails were drying. When it was time to leave, they sprayed our nails. If we're in that area again, we might go back.
