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October 2023 by S X L
The rude and condescending staff act like they're doing you a favor and answer imagined questions before you ask them. Of course, the questions in their minds are totally WRONG, as are the answers. If you dislike people that much, why not try a different job - like mortician. That kind of disproportionate rudeness gets you nothing except a poor review and no repeat business.I turned around and left for another gas station.
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August 2022 by Carlos gavi
Very bad customer service the cashier was very rude I was trying to buy sparkling water and bottle of water for some reason she was charging different price from the one is on the sticker price and suddenly she told she will not give me the water or the sparkling water and without any reasonable answer she just grab the items and put them back to the cooler also she stated she was the manager which I don’t think so…
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January 2022 by Ali Hash
Huge change in customer services and items on display . Since they change the management I felt . I am the regular customer now and definitely recommend others to shop and go more often to fill their gas tank for reasonable prices .
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December 2020 by Gary K.
EXXON needs to take a serious look at this service station and close it down or fire the manager or run the owner out of Ashburn. They are not helpful to the clients that enter their location or use their gas pumps. They call you names, and tell you basically to go pound sand. The attendee called John, verbally assaulted me and then hung up on me when I asked for the manager. I asked for the manager to call me back and John would not give him the note and told me I was d**** He was totally unhelpful and told me that he would not help me even if I was at the service station. I will never use this service station again and I urge everyone in Ashburn to boycott this EXXON station until it closes or get under new ownership or management. If EXXON is listening, I have always use EXXON gas as my favorite gas station and I am seriously thinking about cutting my card in half and boycotting every EXXON station the rest of my life. All over a stupid GOLD car wash, that John didn't want to give me the pin for. John will answer to someone for his ignorance someday, but it won't be me! He isn't worth it!
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August 2020 by Renl4w Bl4nd
Very polite staff and hand sanitizer station just outside the door! Store is clean and well stocked.
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February 2020 by Stephanie Spissu Hendrix
DO NOT PURCHASE ANY ITEMS IN THE CONVENIENCE MART FROM THIS LOCATION!!
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November 2019 by Rick Baker
Go somewhere else if you can. This exxon is whack.
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August 2019 by Amgokhz
Terrible gasstation can't read well because word was so small and not clear, all the equipment is old . No gas prices on out side either.
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February 2019 by SINDY FLORES
very bad attention to the customer I live near there and the cashiers are always in a bad mood and they also have gift cards and they can never activate them because the machine does not work. What a bad experience. and I give them a point just because it is close to my house. Please be careful because the medicine it's expired.
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January 2019 by James Ruffin
Pump had busted screen. Very hard to complete or even cancel transaction .
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November 2018 by Clete Da Vinci
Rude; poor service.
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June 2018 by Marianne Hamadock
This is my local service station and I have been a customer since its opening. I occasionally buy lottery tickets at the stations store and have always enjoyed the people who work at the store until today. I brought in lottery scratchers purchased at their store, for payment. He rudely grabbed the lottery game book and said they did not sell this new lottery scratch off booklet, although it was prominately displayed. He then scanned it and said it wasn't from the store and would not redeem the winning scratchers - and I'm only talking about $30. I had planned to reinvest it back into tickets I will no longer buy my gas or anything else from this most unpleasant man. He appeared to be the owner, which made this situation worse.
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June 2018 by Michael Matsos
Friendly staff. No diesel though.
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January 2018 by Harrison Hantzes
The slowest pumps I've encountered as well as malfunctioning speedpass sensors...go somewhere else
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January 2017 by Quincy Hunt
brilliant
