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January 2024 by Michele Wittling
First time here. I needed a quick fix of a headlight and my regular garage did not have an appointment. The first come policy here made it easy. The front office staff were helpful and professional. The costs were up front and I believe very reasonable.I will return
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January 2024 by Maria Bean
I used Honest Auto for a state safety inspection. I called first for the wait time and it went straight to VM, so I drive over and found out why. The woman at the front desk was super busy but handled people at counter and phone with ease. She was juggling a lot by herself. I was told 2 1/2 hour wait but ended up being only an hour. I would try them again.
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January 2024 by Hez Sharma
Since coming to this area several years ago we have brought all our cars here for all our needs. 3 generations of our family now call this our family garage for our imports, domestic and SUV's.Arash and Arun along with the entire team have always treated us like family, fixed our cars on time and right the first time, and do it at super competitive prices.The absolute best hands down.We recommend to everyone to try them. You'll never go anywhere else once you do.
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January 2024 by Krishna Kumaran
This is my 2nd time visiting Honest-1, both for my car inspection. They are good and quick. They did not charge extra and were very friendly. Cleared all my doubts. I will definitely continue to visit the place for my car needs.
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January 2024 by J. Vittitow
My car developed a weird shutter over night, so I brought it in to this shop just over a week ago to get checked out. They scanned it and said it needed a complete engine replacement. They charged $156 for this scan and ran no other test. I was devastated, a new car (or engine) is not an option right now. I took it back to my hometown mechanic and he actually opened it up to look. He can fix it, no engine replacement necessary. The long entire repair will be $502. So Honest 1 is not honest or not competent.
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December 2023 by Whitney Payne
I have used Honest twice now and both times they were amazing. They were cheaper then my normal mechanic and did more work! They even replaced my wipers at no extra cost. I found my new mechanic and will tell everyone I know.
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November 2023 by Joseph Depalma
Outstanding service no appt and was fixed in 30 minutes no charge for tire stem service customer area had free coffee. Sales colleague was helpful friendly and I left very satisfied will use in future
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November 2023 by Alex Bilbo
I always walked out with more issues on my car. Lights that would have never come on would start lighting up like a tree. There were loose screws & it felt like my car was falling apart while I was taking my car there. Changed auto shops and that stopped happening COMPLETELY. If you don’t know much about cars, they WILL take advantage of that. The stars are really for the nice lady in the front who small talked with me & I enjoyed that a lot.
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November 2023 by James L
Work was done and the problem fixed which is why the 2 stars instead of 1. I won’t return again though because I had several communication issues. 1st was I had called in advance to make sure my truck could be seen that day, I arrived shortly after and waited in the shopping center for about 4 hours. When I returned I was told they hadn’t started yet and it would likely not get looked at until the following day so I ended up walking 2 miles home. They called the next day and we agreed on the work to be performed. On Monday I was called saying my brake flush was done and was given a price except I NEVER ASKED for a brake flush so I was pretty annoyed. They were asking me what the status was on my truck and the pricing because they could not get ahold of their tech (that was 2nd thing). 3rd was when I picked up the truck after having them not proceed any further, I found out the brake flush was for a different car after all (no one called me to explain the mistake) and there was also a diagnostic fee I wasn’t told about to troubleshoot the problem. The price was on the higher end so combined with the poor experience in communication- it’s not worth returning.Services: Auto engine diagnostic
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October 2023 by David Conroy
Did a nice job of being responsive and getting me in on the same day. Did a nice job on my coolant flush. However, they also said I needed a new water pump and they could install it for over $1000. The mechanic even showed me where it was “leaking.” I declined to get new water pump, and took it to my dealership who did a full diagnostics/testing, and dealer mechanic said the water pump was absolutely fine. I’m just glad I didn’t spend over $1k!Service: Auto maintenance
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September 2023 by Che Do
The mechanic at Honest-1 did a very thorough “pre-purchase inspection” of a car I was going to buy for my daughter. They found multiple serious and expensive issues with the car, and advised me not to buy the car for safety reasons, let alone the unreasonable asking price. Professional staff and very clean and well-managed shop. Saved me from buying a lemon with lots of repair costs! Highly highly recommend!Service: Vehicle Inspection
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September 2023 by Jennifer Selchert
I got here at 940 am on a Monday for state inspection. It is now 10:10 and my Pilot has not moved from where i parked it. A lady that came in after me, for something hanging off her bumper, is getting her car done before mine. I will NOT be coming back here. No explanation for why it is taking so long to even get my Honda onto a lift. Terrible.
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September 2023 by Mangyan Walker
Top-Notch Service at Honest-1 Auto Care ??Honest-1 Auto Care lived up to their name during my recent State Inspection. The staff were professional, courteous, and exceptionally thorough. They set the standard for how an auto care service should operate!From the minute I rolled into their shop, I could tell I was in expert hands. Their attention to detail and commitment to providing top-tier service shone through in every interaction.I'm thrilled to give Honest-1 Auto Care a five-star rating and highly recommend them for their high-quality service. Their integrity and dedication to customer satisfaction are simply unparalleled.So if your ride needs a check, don't hit the brakes on Honest-1 Auto Care. You won’t be disappointed!
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September 2023 by Cheryl P. Dolan
The mechanic at Honest-1 did a very thorough “pre-purchase inspection” of a car I was going to buy for my daughter. They found multiple serious and expensive issues with the car, and advised me not to buy the car for safety reasons, let alone the unreasonable asking price. Professional staff and very clean and well-managed shop. Saved me from buying a lemon with lots of repair costs! Highly highly recommend!Service: Vehicle Inspection
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September 2023 by Alyonka V
Dishonest Auto-Care:( very clever at ripping you off, if you don’t know anything about cars). they added extra $70 for an oil change in our truck claiming that 16 quarts of oil can fit in V6 truck:) anybody knows that’s not physically possible. when got caught lying (that they used VIN number) , tried to be dismissive and lied again claiming it was diesel, which it’s not. Assistant manager heard the whole thing and pretended not hearing an interaction. Eventually, refunded the extra charges (which is 15 per quart, by the way!) without apologies. In summary: blatantly lied twice, pretended nothing happened when confronted, rectified without apology. Taking advantage of people which is disgusting.
