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December 2023 by vibhav Singh
Really rude staff presumably racist too purposely tried to make sure they didnt had to deal with me by asking me to wait 10 minutes for taking my order when entire store is empty
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November 2023 by Phee Tapanadul
Staffs are friendly and very attentiveManager (old man) is a WORSE !!A Manager (old man) was so grumpy.Totally has no customer service skill.probably not even appreciated that the customer bring a business.I Pre-Paid for 30 balloons and a weight holder.Turn out need a bigger weight holder ,so I buy a new one and refund the small one.The manager (old man) was so grumpy the whole time of refund process. Enough to make me feel regret to spend money here. After all, I said thank you and he reply “Ah-ha”You definitely need to learn how to say :“ You’re Welcome”“Thank you”“Please” - ‘can you fill up information PLEASE’And learn to put a SMILE on your face.If not because of the balloons are ready , I would rather to cancel whole thing and drive to 30 minutes to other location.Lucky you that this store has no competitor in the area.A poor old man , he should looking for a new line of work that make him more happy and enjoy to do his work.
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September 2023 by Diana Hernandez
The store had great party items but unfortunately, customer service is lacking. The employees can be very, very rude.
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August 2023 by Norma Davis
I think this store is so much nicer than the other party stores in the area. Well stocked with merchandise and friendly people who helped us find what we needed.
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March 2023 by Paige M.
If I could give this place, no stars I would. The customer service here is appalling. Every time I've gone into this place no one speaks. Everyone is always on their phones or even sitting on top of the register counters. I always have to ask for help and search for an employee. A simple greeting/hello would do just fine for me. But this place can't even do that.
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March 2023 by Rashida West
Very rude folks! Zero acknowledgment of your presence. I picked up an item with one price and it rang up $3 more and the older guy wouldn't even honor the $3 difference like it was coming out of his pockets. SMH! He talks to the other lady cashier very rudely, like a child. Bad energy moving in that place. I'd very much rather Party City any day. There's a first for everything and I'll NEVER return here.
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December 2022 by Ruchi Kapani
I used to work for party depot all through high school and a couple of years of college. The products are better quality and the company cares about their employees. It is also a family owned local business. Good seeing their updated signage today!
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October 2022 by Sebastian Soltau
Lots of costume options for kids but not many for adults
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September 2022 by Les Gaz
This place is the worst the ac is broken they lie to everyone about everything. The owner is a terrible person he will lie to your face. the customer service was great don't have anything bad to say. I know people who worked there either before or just left because the owner is the worst person ever. He doesn't pay people all the money he owes them and then lies about your hourly wage. I wouldn't shop here if it was the last place on earth.
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September 2022 by Jennifer John
Part Depot has much lower prices than Party City. All cards are 2 - 3 dollars and they have a huge selection of balloons and part items.
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September 2022 by Amanda R. R.
A bit overpriced and several of the items do not even have prices. Large store, but lots of empty shelves.
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August 2022 by SrinivasaRao r
Partydepot is very nice place .They have nice employees.They treat customers well.I love going there again and again.Owners r friendly and helpful .
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June 2022 by Haneen Kala
Very bad customer service, today 06/26 at 10:30 am the moment I stepped to the helium section that rude lady saw me holding foil balloons from outside in a very rude tone she said right away we don’t do outside balloons because of Helium shortage. I understand this problem but the way she talked to me I can’t believe she didn’t even say hi or how can I help nothing ! I called few days ago and asked and they said they do outside balloons and the sign they have saying they do it but not responsible for damage . When I asked why you don’t have this policy posted and the sign say you DO IT , she said you hear the policy from me and wasn’t even looking at me. Pleas if you hate your job quit ! It’s supposed to be a happy place. I left with my 2 birthday girls crying . I went to Party city and they were happy to inflate my balloons. Never again
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August 2021 by Kristi B.
These folks were absolutely swamped during staffing shortages, but they were polite helpful and had very positive attitudes. The cashier, an older gentleman whose name I didn't get unfortunately, was particularly friendly and nice. Would definitely go back!
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March 2021 by Abigail
Made an online purchase at 11:45 A.M. on Sunday, and Party Depot accommodated accordingly per the time window/pick-up time (surprised
