-
November 2023 by Nathalie Arredondo
Does anyone work here? I’ve called on different days and several times and no one picks up. I went to the store today and per the sign on the door, the person was out for lunch for 30 minutes. Several cars were waiting outside and by 12:45 the store remained closed. I guess the reviewers about this place are true.
-
May 2023 by Mary Johnson
Manager of this location should note that we noticed that the ashburn location does not always follow its hours noted on the door. Saw the workers close the door at 3:55pm and lock the doors. I know it is 5 min before 4 but there was one couple, elderly, that were locked out when they wanted to donate. Kind of sad that this organization really doesn’t really want donations. I told the couple several places nearby they could donate.
-
May 2023 by Jeanette Ingorvate
Came to drop off an item at 12:40 on Saturday. Just as we parked in front of the store the gentleman closed the door and left. Seems rude and irresponsible to just lock up and leave in the middle of the day during business hours, especially after seeing us park in the store’s parking spot.
-
December 2022 by Cnk K
Very minimal interest from employees. It's like they are giving you favor.
-
October 2022 by Bruce Q.
The staff here are consistently unhelpful and make you feel as though you are a nuisance. My family and I have been making donations here for years and after our most recent experience of receiving no help unloading our donations, not a hello or a thank you, I have decided not to return to this location. I hope this can change in future as the Salvation Army is a an incredible ministry.
-
September 2022 by Kingsley Daniel
This is a great period of time to Invest and earn reasonable profits with great signals on bitcoin and binary trade, with the help of a woman called Mrs vanessa raymond , is the best account manager, she has been helping me. I started with just $500 and now am getting great profits like $5,500 upward.
-
August 2022 by Max
I scheduled a large donation pickup online and selected the option to receive a call 60 mins prior to arrival. On the morning of, I noticed the ETA online changed multiple times. When I called for clarification, I was told the online estimate was inaccurate & the drivers would arrive 5 hours earlier than the initial ETA. This was concerning because I live at a different address from the pickup location.I received the hour warming call; however, when I arrived within that hour, the driver had already arrived, picked up 2 items that were outside of the garage (which was closed) & left without leaving a receipt or calling. When I called to confirm whether or not the drivers had already arrived, I was given attitude by Tyler and basically told they're not coming back.A complete waste of time, and sadly, I had to dispose of great quality, excellent condition items because the plan to donate them to a good cause fell through.
-
July 2022 by Peter Kirschner
This is a great charity and easy drop off point. The staff is always friendly and they have ipads to make receipts super efficient. The parking lot is usually full, so it could be hard to get a close space.
-
May 2022 by Anna Mari Green
This is a well-run and clean facility. They accept donations during their business hours posted on the door. There is somebody there to take the donations and give you a donation slip if requested.
-
April 2022 by Lorelei Burger
Friendly staff, convenient location.
-
February 2022 by Karl B.
Clean store. Staff helped unload bags of clothes and provided a receipt and a list of the range of values to help with evaluation of the donated items.
-
January 2022 by Dawn Watry
The attendants were rather unfriendly, more interested in chatting with friends that had stopped by!
-
October 2021 by Rez Alborz
I like that theirs a donation center near me. I don't like that they do not recycle. Besides the fact that we're in a Climate Crisis, whatever they don't want, it just goes straight to the trash. This is not great for the environment.
-
August 2021 by Keysha Miller
Always there to do the most good. There is so much they do you just have to reach out!
-
April 2021 by Annette B.
I went to donate items to this Salvation Army because I read the reviews about how friendly and helpful they were. That was definitely not my experience. I walked in the building just when the employees were finishing up with another couple and was told to bring my own items into the store. I had a trunk full of bags and NO ONE helped me - a petite Black female - at all! Then in the middle of me bringing bags into the store, another lady drives up and two employees rush out to help her empty her trunk. When I was finished, no one offered me a receipt or even said a simple thank you. The fact that the couple before me and the lady after me were white caused me to give this business major side-eye!
