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February 2024 by Venkat B
I’m client of VGCPA for the past 7 years. All these years I never faced any issue with their services. But recently I received a notice from State that my taxes were underpaid for state 3 years ago. I reached out to VGCPA emailing the notice I received. I waited for 3 business days and there was no reply to my email. I called them and a lady told me they have received the email and Vikas will look into it that day and get back to me. Waited two more days and called back again, same reply again and that repeated n times. I’m fed up hearing the same every day. But I never gave up calling them because they filed my taxes and they should be answerable for the notice. Finally one early morning got hold of VG, told he is working on it and he should have an update by end of day. He came back saying - “Yes, you have to pay that due to the state for so and so reason. I will pay online and email you confirmation”. I didn’t understand the reason but since he told he is gonna pay it I didn’t care the reason. I haven’t received that payment confirmation even after 3 business days. The due date is past and they stopped answering my calls (they definitely know the caller). I was looking at reviews and saw the owner commented on all the reviews. Writing this review hoping for owners reply.
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May 2023 by Omar Sharif
STAY AWAY from this CPA, I got audited and paid almost $17000.00 because of this CPA negligence. I had to put one star to post this review otherwise they deserve 0 star.
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April 2023 by Sunit Vijayvargiya
I had the worst experience with the VG CPA tax service I used. Not only did they not file my taxes on time, but they also failed to communicate with me about the delay until after the deadline had passed. As a result, I now have to pay interest on my dues, which is an added financial burden that I was not expecting. When asked about the delay, Vikas refused to accept his team mistakes and then gave me false promise of refunding the money which never happened.Overall, I was very disappointed with the lack of professionalism and communication from this CPA tax service. I would not recommend them to anyone and would strongly advise against using their services. In the future, I will be more careful about choosing a reliable and trustworthy tax service that I can rely on to file my taxes accurately and on time.
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October 2022 by John Adamz
They don't have good customer service. When I ask him are you from India? He is getting offended. "Desi is trying to be American lol"
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September 2022 by Scott Rodkey
I got into an annoying situation using Turbo Tax that I didn't know how to fix. Vikas and team worked with me and sent documents to the IRS on my behalf, and the situation was quickly resolved. Professional and quick to return my emails/calls, I'm now using them to file my taxes from here on out.
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April 2022 by Bhavana Shah
New staff with Vikas is not well trained. She made several mistakes. I had to correct her several times. After explaining the correction needed to Vikas, he still filed incorrect return. I received a letter from NY state in 5 days after filing. Now he is not responding.
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April 2022 by Rakesh Paleti
This is the most ridiculous business ever! I called them to ask my 2020 tax return as I couldn’t find it in my email. I only found a password protected letter saying this is $xxx amount you would receive and yada yada. I called to simply ask to resend the email/document with the actual tax return. The owner simply rejected my request, he was simply rude and saying its my mistake and they wont send it until the 19th(after tax season), this is simply a way to block me from going to another cpa for filing tax. He was not even willing to help a client whom he got paid from for the last 3 years! Now don’t put a comment saying i am not in your database like any other bad business. I would suggest folks to think before doing business with these guys as they don’t respect customer’s decision to go away from them.Also fyi,I gave you referrals in all these 3 years, you don’t even consider that while talking to customers. ( by the way, i got the document from IRS site directly, which i got to know after some own research, you didn’t even point me in that direction being a subject matter expert)
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May 2021 by Jay Duraikkannan
I've been using VG CPA for all my tax filing purposes for many years now. Mr. Vikas Garg is a top notch tax expert and is very knowledgeable. He and his staff are always available to answer any questions and are very responsive.I especially appreciate how they have adapted to the new conditions that we are dealing with and took care of my tax filing this year completely virtually. I simply had to use the intuit application which they provide a link for and upload all of my tax filing documents. The intuit application was also able to connect to my financial institutions and get information directly. It was super convenient.I highly recommend VG CPA for all your tax related services!
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May 2021 by Vasudev R Rao
Very cordial and seamless interaction with Vikas Garg. Him and his team are amazingly responsive and professional despite being remote due to COVID-19. The whole filing process was completed in a single phone call without much back and forth. Highly recommended!
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May 2021 by srikanth vanga
Very unprofessional when coming to talk to new clients. If they have strong client base then shouldn’t accept any new clients. They haven’t sent me any initial emails about any check list and when I called back they are RUDE. I had to send them proof about their work in emails to show that no one really approached me for anything. And now they want me to pay them for being rude towards me.Don’t knw abt old clients but new clients BETTER STAY AWAY FROM THEM. I would suggest spend a day and do it in turbo tax rather than speak to them.
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July 2019 by Sasha A.
After having been audited and obaining a judgment in tax court dating back to 2017, I had struggled for years to have my tax credits honored by the IRS. I met Vikas, and he was able to effectively review all of my past correspondence, returns and audit documents to direct me to a final resolution! I received my first tax refund check in decades and my balance was zero'd out! Thank you Vikas for being a miracle CPA!
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July 2019 by Sammy D.
Their team is friendly and customer satisfaction was first priority. We are very happy with the quality of their services
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June 2019 by Sameer S.
First time I worked with any cpa and Vikas is really nice. He explained all aspect of tax planning tips and specially his tax planning reports impressed me. Will recommend to all friends and family members Sameer
