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October 2023 by Jamie W
Thank you to the pharmacy staff for being so kind and filling my son's prescription quickly!
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July 2023 by Susan W.
Would give pharmacy 1 star if an option. Went to pick up a Sudafed prescription. Gave them my visa and then asked if it was too late to switch to FSA card instead. They said no, but had already run the visa, so when they ran FSA it said "Recently picked up Sudafed." They accused me of drug seeking behavior and refused to fill the prescription. Manager couldn't figure it out and told me to "Call the Federal government" as I was now on a list. Other interactions with them were time consuming and problematic in other ways.
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June 2023 by Jose M.
One person working the drive thru and the inside window. Awful!!! Line is 10 customers deep in the store
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February 2023 by J V.
Do not put your health at risk with this store. This store should be shut down. On a good day they never have enough staff and pharmacy takes forever. Today the store had a sign in the window and no one would know the store isn't open unless they drove there. Good luck if you are in an emergency. I guess Walgreens never heard of social media to let people know they are down or make any attempt to update their voicemail. Never again!
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January 2023 by Kevin Z.
Always understaffed, many times closing early because of it. Pharmacy is always a long wait. Today there were 12 cars in line, so came in.It was worse, 30 minutes so far, I estimate an hour more.
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December 2022 by Evemix R.
I wanted to get propane gas. After waiting in line, she intercoms for someone to assist and I had to wait for 10-15 min. She didn't ring me up. The manager comes after 15 min of waiting and assists me outside to propane. went back inside to the Store manager to pay, he told me go wait in line. I had to wait in line twice, even though it was their mistake. Horrible people, 0 common sense and logic. And disrespectful.
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December 2022 by Michael S.
Sat in Drive thru for 30 minutes to be told that they didn't have my daughters medication in stock, despite there App telling me it was ready. Daughter has to miss taking badly needed meds b/c if their disorganization
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November 2022 by Kathleen Franz
They will keep you on hold and when you go your medication won’t be ready even though you got a message that it was and you can stand in line for an hour behind 1 other happy customer
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November 2022 by S L
The lady who answered my phone is so rude
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September 2022 by Barry A.
No matter when you go, there is always a line at the pharmacy. Takes forever to pick up a prescription. They are woefully understaffed. Their text messaging system is also sometimes wrong and tells you to pick something up that is out of stock or not ready. .Go elsewhere if possible..
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September 2022 by Amanda J.
Worst. Pharmacy. Ever. Tell me, Walgreens - how am I supposed to pick up the medication that I need if your pharmacy is always closed?! I moved from Sterling where I used a Rite Aid that became a Walgreens and never had problems with their service, in fact in several occasions I've had meds rerouted back to that store and drove 20 mins out of my way to avoid this Ashburn location which is extremely convenient yet inconveniently never staffed by the pharmacists. Yet even when fully staffed they are a joke and provide terrible service, cannot answer basic questions, don't understand how to operate the desk and drive-up at the same time and struggle to function as a business. I plan to transfer my prescriptions as soon as they're open again.
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November 2021 by Eric Grey
Super friendly and helpful staffs
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September 2021 by Chuck K.
Very poor customer service, waited 30 minutes in the drive thru, then went inside to get my meds. Ask pharmacist why so long at the drive thru she said COVID-19 Test takes 15 minutes. So while they're waiting for results why not have the customer pull out of the line, got the deer in the headlights look. Guess it was too complicated for the four pharmacists standing behind the counter doing nothing, I was the only customer inside
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August 2021 by Raj B.
I generally don't shop here but received great service after the CVS that I generally go to refused to honor a manufacturer coupon for an expensive prescription. The Walgreens pharmacy associate was courteous and very professional, and went above and beyond by calling the insurance company and then the drug manufacturer to get the coupon processed. I am saying goodbye to CVS for our pharmacy needs and will be taking the rest of our business to Walgreens!
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October 2020 by Karen K.
I'm a former customer of the "three letter" pharmacy in Farmwell Hunt Plaza. After having to go 3X for one prescription, my daughter-in-law suggested I try this Walgreens. I love the drive-thru pickup. I don't care if I'm not the first in line, I wait until it's my turn. My prescriptions have always been ready when they said they would be and I always get the correct medication. I'm especially thankful that I don't have to go inside. All the pharmacy personnel I've dealt with have worn masks and used hand sanitizer. I only have good things to say about this Walgreens location.