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June 2022 by Ion S.
We are in the 21st century when people are going to Mars but Harris Teeter doesn't offer any Apple Pay or Android pay options. Antiquated way of doing business.
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June 2021 by Phyllis S.
At self checkout, the employees stand right near you and watch you like you are going to steal something. It is a very uncomfortable feeling. No one likes to be watched. Manager needs to tell the employees to back off. Store on Ryan Road...
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January 2021 by Donni F.
Ever time I visit this Pharmacy theirs at least 3+ customers in line and takes forever to pick up prescriptions. When you do actually wait they either don't have it filled yet or have your wrong or old insurance from years ago on file. Crazy thing is they have 4-5 people working behind the counter. I'm done with these franchised Pharmacies and moving on to locally owned one.
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September 2020 by Lena B.
It's good when I need to run out and grab something because it's so close by but honestly it's all a little over priced. My main complaint is how rude one of the staff was during my last visit. I was headed to the self checkout with a bottle of wine and the employee supervising self check out ran right up to me and began pestering me to see my ID before I could even set my items down to get my wallet out. I did just turn 21 and understand that I have a very young face so it's not that I'm surprised or even upset that he carded me, but he inavaded my space and was extremely pushy with me.
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September 2020 by Lena F.
It's good when I need to run out and grab something because it's so close by but honestly it's all a little over priced. My main complaint is how rude one of the staff was during my last visit. I was headed to the self checkout with a bottle of wine and the employee supervising self check out ran right up to me and began pestering me to see my ID before I could even set my items down to get my wallet out. I did just turn 21 and understand that I have a very young face so it's not that I'm surprised or even upset that he carded me, but he inavaded my space and was extremely pushy with me.
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December 2019 by Amna R.
This location needs new management and learn from southern plaza Harris teeter. Everything needs work. Express lane takes forever, store inside is super dirty and unorganized, customer service is trashy. Which all makes it's not worth the price. I am not if this place needs more staff or just better training to all employees.
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December 2019 by Presidential T.
With all of the competition in grocery I simply don't understand how this place is tolerated. Produce is always suspect, the prices aren't competitive, plus Whole Foods, Trader Joe's, Wegman's, Costco, and Giant are all immeasurably better. Sad that it's right across the street from me.
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October 2019 by Mike J.
10:30am 1 check out person with a significant line. Produce is chronically rotten. Always a Wait at the deli counter only to be ignored by the employees doing other things. Over all this is a terrible grocery store and it's even more surprising that it is a Harris teeter. And even more surprising that it is a Harris teeter in Brambleton VA. (One of the nicest parts of the COUNTRY!!!!!). -Lastly On my latest adventure to this store I was directed To the self serve check out line by an employee who seemed like he was going to help check me out. I was in the full service line with a cart full of groceries at the time. Any way, I followed him to the self check out line and he just walked off and I lost my place in the ONLY full service CHECK OUT LINE open. I don't mind self scanning but the table didn't have enough room for my full cart of groceries. Last straw teeter. . . You suck
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August 2019 by Adam G.
For the price I expect superior service. But the staff at the Brambleton store is sloppily dressed and not very helpful. Fruit and cheese is often moldy. I'll stick to wegmans for better prices, better food, and better servicee
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August 2019 by C G.
THIS ICE CREAM HAS PEANUTS. It is not like every other brands' waffle cone crunch, it has peanuts, it doesn't say this on the front or in any immediately viewable area. I suffered a severe reaction from this ice cream. HARRIS TEETER MUST CLEARLY MARK ITEMS CONTAINING ALLERGENS. They are not safe for people with allergies, shop elsewhere if you want safe products to choose from. I've never seen an item with peanuts/peanut butter not clearly indicate it includes peanuts on the label except at this store. Save lives, shop elsewhere.
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July 2019 by Nadine L.
I have been extremely disappointed with this Harris Teeter, but particularly with the pharmacy staff who violate every HIPPA law out there. They discuss my personal business and medication with friends or family that are picking up my medication. They shout the names of my medications and questions about them from across the other end of the counter where anyone in line or nearby could hear. I am constantly being harassed about the medications I am taking. If she has a concern, she can tell me once, not 20 times. When I stopped being friendly towards her (but not unfriendly) she started to creating new rules about when I can pick up my medications, changing it from what was a month since I called in, to a month since I picked up. She tells me I can pick up a RX on a certain date and I get there and she tells me to wait 2 more days, not because they don't have it, but because she has arbitrarily decided she wants me to wait longer. The grocery staff are nice, although the deli is extremely slow. I waited 30 minutes for some sliced meat on a slow day at the store and when I got back, he said he forgot. Another problem is that the food is often expired or close to expiring. Fruit is picked too soon such that it never ripens. Lastly whenever I go to pick up an item on sale, I am always, and I mean always greeted with an empty shelf.
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June 2019 by Colin T.
My experience at this particular Harris Teeter was appalling to say the least. The service was why this store got a one star in my eyes. Not only was the cashier, Fatima, awfully rude to me, but also my family whom I was with. We went at 8 pm on a wendsday so it wasn't busy. She had a bad attitude from the beginning, she greeted us with a do u have a card, first of all I'm well how are you and second off what card?! and when we came back to return an item one of their customer service clerks, fatima was also rude to us. She also did our refund wrong and only gave us half of the money we were due. I made a yelp account just to share my experience. In short NEVER COME TO THIS HARRISTEETER!
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May 2019 by Kaitlyn V.
Horrible customer service as soon as me and my friends walked into that store we were greeted with a scowl from a very unfriendly staff member who's name I just found out is Vanessa W. When me and my friends were ready to check out she looked like she was still very unhappy we were there and then I proceeded to try to be friendly to make things less awkward and asked "how she was doing?" she proceeded to look me up and down and said "...I'm good...how are you?" And I said "I'm doing alright just a little hot" and she had the audacity to shake her head and roll her eyes at me and stopped talking. Luckily for her my friend saw how I felt extremely disrespected by her and took me outside before I went off on her for doing so. Hopefully the management sees this and takes action on this.
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April 2019 by Melina M.
Vijaya gave my child's medicine without mixing it. This is the 2nd time she's done this. She's also extremely slow and has terrible customer service. I don't enjoy having to watch out for mistakes that a PHARMACY makes. Wake up.
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March 2019 by Olivia C.
Pharmacist and pharmacy staff are beyond rude and incompetent. They entered my insurance wrong and charged me $200 for what is typically a $10 medication. They would not even give the time to review what information they were entering and confirming what was entered. To let other customers get helped I went back in line, the pharmacist then rudely yelled "uh do you have another question" ... I am so beyond frustrated and upset that I was told to pay the money or I wasn't able to get my medicine. I should not have had to pay $200 for this, this is what the insurance is for. DO NOT USE THIS PHARMACY
