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January 2024 by Mike Meermans
My truck had a sudden grinding noise from front drive wheel. OEM dealer couldn't get me in to service center for 10-14 days. Called Ferber's, and they got me in next morning. Issue was debris wedged in the brake, they corrected issue quickly and I was only way. These folks are great.
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January 2024 by Octavio Maggi
Had my travel trailer inspected. Marker lights weren't working. Mechanic spent extra time diagnosing the issue, sent me to get a new fuse. Came back, passed inspection, new sticker, on my way. Thanks!
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January 2024 by Mozella Jo
My experience with Ferber’s Automotive and Body Shop was very professional. The staff was kind and informative. I was very pleased with Ferber’s service and will definitely utilize them for future service for my automotive needs.
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November 2023 by Sterling R.
My brother took his car to Ferber's a year ago for State Inspection, and Ferber's recommended Brake fluid Exchange, Power Steering Fluid service Fuel Systems Cleaning, Replace hood struts ($242), Replace Front Suspension Strut Assembly ($842), Replace Rear Suspension Strut Assembly ($942) and several other things. I took the car to my excellent, long time mechanic, who flushed and replaced brake fluid and replaced hood strut for about 1/2 what Ferber's quoted and said that none of the rest of that stuff needed to be done.My brother went back to Ferber's (which is walking distance from his house) this year for oil change and State Inspection, and Ferber's recommended much of the same stuff again (except this time they for some reason left off the suspension strut assemblies which had not been done last year) including the power steering fluid which had been done last year. This year the quotes for brake fluid, power steering fluid and fuel system cleaning were much higher, and this year they added transmission fluid for $446.Unfortunately, my brother, who does not know much about cars and is a trusting soul, agreed. The car was running fine when he brought it in, but he left with a bill for $2637.Maybe some of the things needed to be done, like replacing a tie rod, but they charged $140 just in labor for that, typically a 1/2 hour job, plus another $130 for alignment.I showed the bill to my mechanic who said that "they should be put in jail". I went to Ferber's to complain and the response was to the effect of "well, he agreed to it". Ferber's motto should be "BUYER BEWARE!"
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November 2023 by Bob Anderson
Good quality work, and good customer service. I find the pricing to be a bit high... for instance $9 for a valve stem that didn't really need to be replaced but it was their "policy." I find the lady that works the front desk much more accommodating than the guy.... he needs to work on that.
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November 2023 by Samantha Hawes
I have a business with a small fleet of pickups and Ferber gets to us quickly when we have emergency repairs needed, knowing we need our truck operational asap. Excellent communication for what needs to be done and estimates.
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November 2023 by Scott S.
Stay away from this place they tried ripping me off. IE $200 for a $66 part across the street at O'Reilly's auto parts. $600 of labor to install a radiator hose that only has three clamps. Quoted $800 plus coolant. I spoke with the district manager Chris even showed him the part explained how easy it was to change and still looked me in the eye lying saying it's $600 worth of labor. As a disabled veteran I went across the street to o'reillys bought the hose and coolant for $66 dollars they even lent me a pair of pliers and screwdriver and with no car experience I changed it in 15 minutes. When I called to address they still claim it would have been a $800 repair. Stay away so you don't have to pay $40 a MINUTE for car repairs!
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November 2023 by Courtney Raynore
This has been the best experience that I’ve ever had at an auto shop. The receptionists were so nice and very helpful. They always answered my questions and made sure I was satisfied. They were honest and caring. They even gave me a loaner car when my car needed to be in the shop for a couple of days. Ferber’s has the best auto service!!! I 100% recommend them and will continue to use their services!!
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October 2023 by Krunky K
Very competent, fair and knowledgeable. Had an appt to repair a slow leak, which turned into a flat and needing to be towed. They kept my appt, although I was over an hour late. And they gave me a loaner car. ?Service: Tires
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October 2023 by Robert Latch
Brought my car here for a state inspection. They said I had one white front turn signal bulb, that needed to be replaced with amber. They attempted to charge me $100 to do a bulb swap, that takes 30 seconds to do, but I declined the repair, and changed the bulb myself, and here is a pic of the bulb that came out, that they claimed was "not amber enough to pass inspection". The shops claim that any white light at all was being emitted from my turn signal, is 100% false, and nothing more than an attempt to scam me out of a quick $100. I looked over my bulbs, 5 minutes before I brought my car up there. And if the owner of this shop were to look at the lights with me, he would not be able to differentiate between the old bulb, and the new bulb in color
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October 2023 by Jonathan Topp
very impressed with the front office care and customer support. We have done light work on 3 vehicles here and each was carefully handled. The courtesy inspection was thorough and there as no pressure to sell additional services.Their ability to routinely contact me via email and cell was great, and their documentation of services also thorough.My vehicles were returned without the usual smudge marks, trash or small scrap parts left lying around - so the quality control appears very high.Key drop was easy and they got back to me early the next morning!I am now planning some additional work and will post ongoing progress. I am so glad my son recommended Ferber's.UPDATE: got an alignment and belts replaced via drop-off. Very smooth and fast turn around. Very satisfied and I highly recommend this facility. Madi at the front desk is very knowledgeable and thorough. A real pleasure to deal withService: General repairs & maintenance
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September 2023 by Catherine Holmes
Ferber helped us turn a difficult day of travel into happy ending! Thanks so much for getting us back to NC safely! Super helpful and friendly folks!
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August 2023 by Paul Brown
Simply outstanding, my van broke down out of town. I was out of town. I arranged to have the van towed to Ferbers and Katie and their team and mechanics are outstanding! The pictures of everything that they did and the phone calls and communication were top-notch. I appreciate them getting me out of a sticky situation Highly recommend!!!Service: Electrical repair
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August 2023 by Heather D
After taking my car to three local shops and being charged for parts that did not resolve the issue a friend recommended Ferber’s and so happy I took her advice. They figured out the issue and took care of the entire thing from start to finish and looped in the exhaust company on my behalf. We will definitely be back!!!!
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August 2023 by D PJP
I was able to make a next day appointment to have my oil changed and car inspected. I dropped the car off at 8 and it was ready by 11. Great service! Staff if very friendly!Services: Vehicle Inspection
