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November 2023 by Shelby Edwards
Shoutout to this awesome shop! The team is not only friendly but also totally trustworthy and professional…We live south of the river and still take all of our vehicles here. 10/10 highly recommend!Service: Transmission
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November 2023 by Tavpanda
Glen Allen Transmission is the ONLY shop I trust to take care of all my car needs. Picking my car up here = pure peace of mind.Service: Auto maintenance
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November 2023 by Nichole Schoolcraft
I love an auto repair company that you can trust. They have always been super helpful and honest with me about our two vehicles. One that’s really old and one that’s fairly newer.
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October 2023 by Will S.
2nd time I've used Glen Allen Transmission for transmission and other work. Excellent both times! Pricing is competitive to other shops and was close to what I expected for make and model. Staff is great- family business- friendly and professional. They also washed my truck! Nice touch!Service: Transmission
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October 2023 by Sharyn Bengel
Our experiences have always resulted in positive results. The professionalism of all who work at Glen Allen Transmission is greatly appreciated which includes estimates, actual work performed & follow through once work is completed. If we incur an issue with completed repair job, they make it right immediately, no questions asked. I enjoy dealing with the staff because they are so informative & they express such a positive attitude that makes you feel comfortable & well informed. Wherever you may go for auto repairs, the cost is all very similar (okay, considerably more expensive than in the past), so I would highly recommended Glen Allen Transmission & Co.for your auto repair needs. Thank you Connie & Glen Allen Transmission for taking such good care of our vehicles.
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October 2023 by Lou Ann Jewell
GA Transmission is top notch. They are consistently helpful, knowledgeable, thorough- a company to trust with all types of repairs. This time was for oil change/tire rotation only but in the past I have used them for most everything. I highly recommend. Did I mention they also are friendly with great customer service?Services: Tires
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October 2023 by Jonathan Jackson
Glen Allen transmission was recommended to me by another local transmission shop and they did not disappoint. The technicians at Glen Allen rebuilt my transmission and Ms. Connie kept me informed every step of the way. After the job was completed they reached out to me to make sure my I was satisfied with their work. I would recommend them to anyone the customer service is A plus and the work is quality.
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September 2023 by Al Byers
Glenn Allen Transmission is provides professional, courteous and high quality service with the utmost integrity.Service: Transmission
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September 2023 by Amanda C.
The entire staff at Glen Allen Transmission are wonderful! we have been there for things as simple as an oil change (in and out in less than an hour) to major engine work. They always keep you updated throughput the process and there is never pressure to do something you don't want to do. their prices are more than fair and I never feel like they are trying to take advantage. we love them!
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September 2023 by David Snell
Glenn Allen Transmission was super helpful to me with my current needs to do a bunch of scheduled maintenance. They were very thorough and actually told me some of it didn't need to be done right now. I trust these guys. You should too.
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August 2023 by Darien M.
Could not ask for better service and communication. The staff went above and beyond working with me on my Jeep and making sure the money was well spent. Felt like having a member of the family looking out for you! Highly recommend them.
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June 2023 by Brad Sims
Had my transmission go on me and our contract, neighbor and friend recommended them and they were great. Communication was awesome and they cleaned up my truck and the Trans Failure had left. They also checked out a AC problem I had since last year and it is working great. I would highly recommend them if you like the relationship with a business much better than the chains that are motivated to find something wrong instead of just making sure you are right. Great people here. My first visit but I will be back with my planned and unplanned maintenance for sure.Services: Transmission
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May 2023 by Bri Leshai
My experience was amazing. Not only did I get a very detailed diagnostic test with pictures and typed out paragraphs of what needs to be done. But, I also received the best customer service while sitting in their clean waiting room. I’m so grateful that I was referred to them!
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May 2023 by Jennifer R
My six year old car has recently drove as if the gears were slipping. After two test drives at the dealership I was told they could not replicate what I was experiencing and to wait until it got worse. GAT was able to diagnose the problem. They communicated with me at every step. They have a great team.I would highly recommend them.Service: Transmission
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April 2023 by Arcadia S.
Glen Allen Transmission came through in a big way to save the day. Our normal mechanic was booked and recommended GAT. I'm so glad they did. My teenage son's car died, leaving him stranded in his work parking lot (no fault of his), when he got off his shift. UGH, we needed to move that car and get him back on the road ASAP. Connie at Glen Allen Transmission instantly appreciated the situation, authorized the tow to the shop, and techs got to work shortly after the car arrived on their lot. As the liaison for my teen, I was kept abreast of progress on his car, all questions were answered so there were no surprises. When there were little decisions to be made, Connie walked me through our options. Once they finished up, Connie took payment over the phone and let us arrange for pick up after hours (convenient retrieval of car keys via coded lockbox). We were really pleased with the timely repair and being kept in the loop each step of the way. It was great to be able to pick up the car the same day the work was done, even after the shop was closed. Connie followed up to make sure everything was going well once my son was back on the road in his car. For how inconvenient and upsetting car trouble - especially broken down cars in company parking lots, can be, it's nice to know GAT won't leave you stranded.