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February 2024 by J F
Good selection of clothes. But I’ve been to this goodwill 2 weeks in a row. They literally only had 2 piece of clothes on the sale tag colors last week and zero items this week. I think they’re purposely not putting the sale tags on or they’re switching out the colors so nothing is on sale for the week. I’ve been to two other goodwills and they had a ton of items with the color sale tags. I used to come to this goodwill a lot, will not come again
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October 2023 by LINDA FERGUSON
Visited three Goodwills today with two offering blue/green half off. Third stated green tag only. What is up with Goodwill?
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August 2023 by James Hampton-Snow
I visited this Goodwill on a Saturday in Ashland hitting all the thrift/antique stores and if I buy something it automatically gets 5 stars. I go for the household items and this Goodwill had plenty of great choices. I have no idea how each store prices their merchandise, but this Goodwill seemed a bit higher priced then the nearby Glen Allen store. This is a must to go to if you are doing the thrift/antique thing.
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July 2023 by Bridget Walton
My experience with “India” a new hire was not great. Rude and arrogant. She was not ringing my purchases up correctly. She was incorrect with children’s pricing and stated she was “out of training” and that children’s clothes are not 2 for $4.25 if you are getting a skirt and a shirt together. It’s 2 items no matter which style they are. She huffed and puffed when I called for assistance. Slapping her hands on the counter. Everyone else at the store has been pleasant. I suggest better staff training and customer service. I am a very frequent shopper of Central VA stores but this is my first bad experience in Ashland.
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July 2023 by ddan8862
Sales associate was extremely nice . Got good deals here today. It is easy to drop off donations.
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April 2023 by Mark Rapp
It's ok but not always accurate
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February 2023 by Leah Fritts
Great Goodwill. Everything is clean and organized and they put out new items continually. Good selection in all departments, but not much in electronics. Some prices are a bit high, but others are reasonable, you just have to shop for the deals. Employees are fantastic, helpful, courtious and they are there when you need them.
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February 2023 by Elizabeth Tallman
Went there at 3:30 on Sunday the 22nd. Sign says open on Sunday 11 to 6. Worrker inside waved us away before we even got out of vehicle.
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December 2022 by Jake Diaz
Expensive $$$$$$$ This is the most greedy and clown Goodwill I’ve ever been. Just look at the prices for old legacy computers on my pictures. Goodwill gets this stuff for FREE!! I understand that they have to pay rent and their employees but this is absolutely unjustifiable. I will never again donate to Goodwill and all my donations will go to local independent thrift stores that actually help people. I feel disgusted.
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August 2022 by Mrs. Dino
This may be the cleanest Goodwill I have ever been to. They have a decent selection, and our purchases were fairly priced. I would have given this store a rating of 5, but the young lady that was our cashier on Friday was extremely rude. Training on how to interact with customers may be of benefit.
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August 2022 by Leah McCormick
One of my favorite Goodwills! Staff is friendly, always fun finds. I would love if things were organized by size but I totally understand why they don't.
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March 2022 by R. T.
For the love of God organize the clothes by size, not by color. Do you really think people come in looking for a particular color shirt and want to look at every one until they find one their size? And why do you open at 11? The Richmond locations are packed all day. Open at a normal time and start opening on Sundays. These are seriously some tone deaf policies. Don't even get me started on the prices. How many times do I pick up an item that I'm excited for to see that it was 2...3...4 times the price it should be? Record albums are $4....that's insane.
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January 2022 by Judith McFarland
Very nice people and though the store is quite small, it had FIVE pairs of jeans that fit me perfectly and that's even better than a department store.
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January 2022 by BarcodeBird
Clean store and the staff is always super kind an helpful!
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January 2022 by Melz
Better environment and prices then Mechanicsville location any day.
