The Home Depot in North Richmond serves the Ashland, VA community with a wide range of home improvement supplies, including tools, appliances, outdoor furniture, building materials, and gardening supplies. The store aims to support customers with projects of all sizes, whether renovating, gardening, or repairing. A standout aspect is the knowledgeable and friendly staff, exemplified by employees who provide professional advice and genuine kindness. One employee, in particular, received praise for her helpfulness during a return, staying patient and assisting until the issue was resolved, making a positive impact on customers. Customers appreciate when staff go above and beyond, such as helping to load large items into vehicles and tying them down, showcasing helpfulness and kindness. However, some customers expressed frustration over staff knowledge, particularly about specific tools like soldering irons, and about inconsistent product placement and information. Despite occasional issues, many customers enjoy visiting the store and rely on the supportive team for assistance. Overall, The Home Depot in North Richmond is a friendly, helpful place for home improvement needs, with staff members who often make shopping a positive experience.
The two workers that I encountered were very helpful in assisting me to get a folding and to get a piece of 2x4 cut to support my mic boom stand. Thank you Home Depot!
August 2024
Sheila M. Was amazing helping me today with an issue with my order she was very understanding and staying there helping me until the problem was solved. Amazing employee and very professional in her service.
August 2024
Found what I was looking for and then some! Strategically located between U.S.1 and I-95.
