Petco in Ashland is a well-rounded pet store that offers a wide range of products and services to meet the needs of pets and their owners. The store provides brand-name pet nutrition and supplies for dogs, cats, birds, small pets, fish, and reptiles, often at competitive prices. Customers appreciate the clean and organized environment, making shopping easier. The staff's helpfulness varies; some customers find them friendly and attentive, especially when searching for specific items or needing assistance, while others feel that staff could be more engaged and welcoming. Grooming services are highly praised, with one customer noting that their pet’s nail trim was done patiently and carefully. The store also offers veterinarian services, Vetco vaccination clinics, pet adoption, and training classes, emphasizing the company's focus on pet health and well-being. Notably, the store has helped customers find and purchase pets, such as a conure, with staff going above and beyond—reducing prices and ensuring the pet finds a good home. Customers also value the ease of shopping, whether in-store or through online pickup and delivery options. Overall, Petco Ashland is seen as a caring and convenient place for pet owners to find quality products and services, with some room for improvement in staff customer service.
I had a large item I needed to return and the associate that assisted me was very helpful, professional and courteous. She made my experience quick and easy. Thank you
June 2025
First time bringing my baby here for a quick walk-in nail trim. Emily did such an amazing job with him. He's a chihuahua, so naturally scared and anxious for no reason, but she was so patient and caring with him. This will be my new go to spot for grooming needs for Mr Chico.
June 2025
Love this store....clean too. Wish they offered more variety of Nulo (6oz)
